Job Title: HR Executive Location: Phoenix Citadel, Near. SP Villa, Indore Bypass Road, Indore, Madhya Pradesh – 452016 Reporting To: HR Manager Job Summary We are seeking a proactive and detail-oriented HR Executive to manage end-to-end HR operations, employee engagement, and compliance. The role involves talent acquisition, onboarding, employee relations, payroll, and maintaining HR records while ensuring smooth HR processes aligned with company policies. Key Responsibilities Source and conduct preliminary screening of candidates. Schedule and conduct interviews in coordination with the concerned department. Complete joining formalities for newly onboarded employees. Issue appointment letters, confirmation letters, uniforms, and other necessary documentation. Introduce new employees to the team and ensure smooth onboarding. Maintain and update HRMIS data accurately. Monitor and update employee attendance records. Manage leave applications and maintain leave records. Handle payroll processing and statutory compliance activities. Plan, schedule, and execute employee engagement activities. Manage and resolve employee complaints and grievances in a timely manner. Required Skills & Qualifications Preferred candidates from Entertainment & Hospitality industry Bachelor’s degree in Human Resources, Business Administration, or a related field. 3–5 years of HR experience, preferably in the entertainment, retail, or hospitality industry. Strong knowledge of HR operations, payroll, and compliance. Excellent communication, interpersonal, and problem-solving skills. Proficiency in MS Office and HRMIS software. Ability to handle confidential information with integrity. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Language: English (Required) Work Location: In person
Job Title: Customer Service Representative – Game Zone Location: Vesu, near Prime Shoppers Department: Operations / Customer Service Reports To: Floor Supervisor / Duty Manager Job Summary: We are looking for an enthusiastic and customer-focused Customer Service Representative (CSR) to join our Game Zone team. The CSR will be the first point of contact for our guests, assisting them with games, guiding them on rules and safety, resolving queries, and ensuring a fun, safe, and memorable experience. Key Responsibilities: Greet customers warmly and provide information about games, activities, and promotions. Assist customers in selecting and operating games or rides. Explain game rules, safety guidelines, and operating procedures clearly. Handle customer queries, concerns, or complaints in a polite and professional manner. Maintain safety, and organization in the assigned area. Monitor customer activity to ensure proper and safe usage of equipment. Assist in ticketing, token/card loading, and payment transactions when required. Support in organizing birthday parties, group events, and special promotions. Coordinate with the technical/operations team for reporting game malfunctions or issues. Ensure customers leave with a positive and enjoyable experience. Requirements: 12th Pass / Graduate in any stream (Hospitality or Customer Service background preferred). Prior experience in customer service, hospitality, retail, or entertainment industry is an advantage. Freshers are also welcomed. Excellent communication skills (English, Hindi, and local language preferred). Friendly, energetic, and approachable personality. Ability to handle children and families with patience and enthusiasm. Basic computer knowledge for handling POS systems / recharge counters. Flexible to work in shifts, weekends, and holidays. Skills & Competencies: Strong customer service orientation. Good interpersonal and problem-solving skills. Team player with a positive attitude. Quick learner with the ability to multitask in a fast-paced environment. Perks & Benefits: Competitive salary + incentives. Training and growth opportunities. Fun and dynamic work environment. Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Work Location: In person
Job Title: Customer Service Representative – Game Zone Location: Vesu, near Prime Shoppers Department: Operations / Customer Service Reports To: Floor Supervisor / Duty Manager Job Summary: We are looking for an enthusiastic and customer-focused Customer Service Representative (CSR) to join our Game Zone team. The CSR will be the first point of contact for our guests, assisting them with games, guiding them on rules and safety, resolving queries, and ensuring a fun, safe, and memorable experience. Key Responsibilities: Greet customers warmly and provide information about games, activities, and promotions. Assist customers in selecting and operating games or rides. Explain game rules, safety guidelines, and operating procedures clearly. Handle customer queries, concerns, or complaints in a polite and professional manner. Maintain safety, and organization in the assigned area. Monitor customer activity to ensure proper and safe usage of equipment. Assist in ticketing, token/card loading, and payment transactions when required. Support in organizing birthday parties, group events, and special promotions. Coordinate with the technical/operations team for reporting game malfunctions or issues. Ensure customers leave with a positive and enjoyable experience. Requirements: 12th Pass / Graduate in any stream (Hospitality or Customer Service background preferred). Prior experience in customer service, hospitality, retail, or entertainment industry is an advantage. Freshers are also welcomed. Excellent communication skills (English, Hindi, and local language preferred). Friendly, energetic, and approachable personality. Ability to handle children and families with patience and enthusiasm. Basic computer knowledge for handling POS systems / recharge counters. Flexible to work in shifts, weekends, and holidays. Skills & Competencies: Strong customer service orientation. Good interpersonal and problem-solving skills. Team player with a positive attitude. Quick learner with the ability to multitask in a fast-paced environment. Perks & Benefits: Competitive salary + incentives. Training and growth opportunities. Fun and dynamic work environment. Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Work Location: In person
Designation – Executive Assistance (Female Preferred) Department – Management Salary – 23K to 25K Role & Responsibilities Manage calendars, schedule meetings, and troubleshoot conflicts to ensure the executive's schedule runs smoothly. Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database Answer phones, respond to emails, and draft professional correspondence like memos and reports. They may also handle communications between the executive and clients or partners. Arrange all aspects of travel, including flights, accommodations, and ground transportation, and manage associated itineraries and expenses. Create and maintain organized filing systems for both paper and electronic documents. They may also be responsible for preparing presentations and summarizing information. Uphold a high level of discretion and confidentiality when handling sensitive information/Documents Skills · Graduate from any discipline · Good written and verbal communication skills · Well worse with Hindi & English language · Strong communication skills & extrovert Proficiency with office software and technology Job Type: Full-time Pay: ₹23,000.00 - ₹25,000.00 per month Work Location: In person
Designation – Executive Assistance (Female Preferred) Department – Management Salary – 23K to 25K Role & Responsibilities Manage calendars, schedule meetings, and troubleshoot conflicts to ensure the executive's schedule runs smoothly. Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database Answer phones, respond to emails, and draft professional correspondence like memos and reports. They may also handle communications between the executive and clients or partners. Arrange all aspects of travel, including flights, accommodations, and ground transportation, and manage associated itineraries and expenses. Create and maintain organized filing systems for both paper and electronic documents. They may also be responsible for preparing presentations and summarizing information. Uphold a high level of discretion and confidentiality when handling sensitive information/Documents Skills · Graduate from any discipline · Good written and verbal communication skills · Well worse with Hindi & English language · Strong communication skills & extrovert Proficiency with office software and technology Job Type: Full-time Pay: ₹23,000.00 - ₹25,000.00 per month Work Location: In person