Store Manager (Victoria's Secret)

OVERVIEW OF ROLE AND RESPONSIBILITIES

• Attracts, recruits and hires highly qualified Sales Leadership Team members

• Owns talent management lifecycle of direct reports including onboarding, assessment, retention, career development, succession planning and recognition

• Coaches direct reports to leverage the talent management lifecycle with team

• Builds associate connectivity of Sales Leadership Team and associates

• Ensures that Sales Leadership Team coaches and develops associates

• Manages associate relations of direct reports and any elevated issues

• Communicates effectively with district manager, Sales Leadership Team, associates and peers, including cascading relevant information to direct reports

• Partners with district manager to establish clear performance goals and objectives

Understands and demonstrates Limited Brands’ values Takes responsibility for the following metrics, in addition to performance evaluation criteria and supporting key total store metrics:

• Sales percent to plan

• Bras percent to plan (owned by customer experience manager) in High Volume

• Conversion

• Payroll

• Retention

• Overall customer satisfaction

• Shrink

QUALIFICATIONS

• Demonstrates ability to improve customer satisfaction and drive customer loyalty

• Proven ability to delegate, follow up and communicate with all levels of the organization

• Demonstrates ability to manage complex and competing priorities with time management and organizational skills

• Demonstrates ability to assess talent, coach, develop and manage performance

• Demonstrates business acumen with strong strategic and analytical skills

• Demonstrates excellent visual merchandising skills

• Schedule flexibility to include evenings and weekends

• Previous management experience