Store Manager

Key Responsibilities:1. Sales & Business Development

• Drive store sales to achieve or exceed targets (revenue, conversion, average transaction value).
• Analyze sales trends and client behavior to inform strategies.
• Lead clienteling efforts and build strong relationships with VIP customers.

2. Customer Experience

• Deliver exceptional, personalized service in line with the brand’s standards.
• Ensure the sales team is well-trained on styling, collection knowledge, and client interaction.
• Resolve customer issues or complaints in a professional and brand-appropriate manner.

3. Team Leadership & Management

• Recruit, train, motivate, and develop the in-store team.
• Conduct regular performance reviews, provide feedback, and support growth.
• Schedule staff shifts to ensure optimal coverage and productivity.

4. Store Operations

• Oversee daily operations including opening/closing procedures, cash handling, and stock management.
• Ensure visual merchandising aligns with brand guidelines and seasonal campaigns.
• Maintain store cleanliness, organization, and ambiance to reflect the designer brand identity.

5. Inventory & Stock Management

• Monitor stock levels, reorders, and transfers to maintain product availability.
• Coordinate with the buying or merchandising team on product feedback and customer demand.
• Conduct regular stock checks and ensure accurate inventory reporting.

6. Brand Representation & Events

• Act as a brand ambassador, upholding and promoting the image and values of the designer label.
• Support or organize in-store events, trunk shows, or VIP previews in collaboration with marketing.

Qualifications:

• Bachelor’s degree in Fashion, Business, or related field (preferred).
• 10+ years of experience in luxury or premium fashion retail, with at least 1–2 years in a leadership role.
• Strong understanding of high-end customer expectations and fashion trends.
• Excellent communication, leadership, and interpersonal skills.
• Proficient in POS systems, MS Office, and reporting tools.
• Passion for fashion, styling, and luxury retail.

Job Types: Full-time, Permanent

Pay: ₹12,658.14 - ₹46,847.03 per month

Benefits:

• Cell phone reimbursement

Work Location: In person