Store Manager

About Us

Gabru Di Chaap is a fast-growing North Indian QSR brand redefining street-style chaap and vegetarian delights with bold flavors and bold personality. We're on a mission to deliver unforgettable taste and service—and we’re looking for a rockstar Store Manager to lead the charge on the ground.

What You’ll Do

• Lead Daily Operations: Manage end-to-end operations of the outlet, ensuring smooth and efficient functioning at all times.
• Customer Experience Champion: Deliver high levels of customer satisfaction with a strong focus on hospitality, hygiene, and speed of service.
• Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are optimised for peak hours.
• Sales & Target Management: Drive store sales, manage daily targets, upsell high-margin items, and ensure proper inventory control.
• SOP & Quality Control: Ensure adherence to brand SOPs, product quality, portioning, hygiene, and FSSAI norms.
• Customer Handling: Handle escalations, special requests, and guest feedback professionally. Turn complaints into loyalty.
• Reporting: Maintain store-level reports – daily sales, expenses, wastage, inventory, and crew performance.

What We’re Looking For

• Experience: 5+ years as Store Manager/Shift Manager in a QSR like Burger King, Wow! Momo, Dominos, McDonald's, Haldiram’s or similar.
• Soft Skills: Excellent communication, grooming, and interpersonal skills. Should be comfortable interacting with customers regularly.
• Customer-Obsessed: Believes in creating memorable guest experiences. Knows how to create “wow moments” in a fast-paced environment.
• People Leader: Proven ability to manage and energize a small team. Understands rostering, training and crew discipline.
• Operationally Sharp: Knows how to manage inventory, cash, hygiene, and crisis situations with calm and efficiency.

Why Join Gabru Di Chaap?

• A young, energetic brand with massive growth plans
• Flat culture with direct access to founders
• Competitive salary with performance-based incentives
• Opportunity to grow into Area Manager or Training Lead roles

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹28,000.00 per month

Application Question(s):

• Do you have experience in working with QSR brand?
• How many years of experience you have working with QSR Brand

Work Location: In person