Store Manager - GAP Store

Company Overview

Job Overview

Store Manager to join our team at GAP store

Job Role:

Job Position:

Value Stream:

Function:

Location:

Roles And Responsibilities

KPIs

Strategy and Planning

• Achieve revenue, gross margin
• Control inventory level and shrinkage
• Adhere to Mockshop guidelines
• 100% SOP Implementation
• Statutory Compliance
• Achieve AOP
• SOP Implementation and Adherence in department.
• People Management
• Inventory control
• Competition update
  

Financial Planning & Budgeting

• Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
• Increase margins and minimize expenses
• Control shrinkage
• Achieve higher average transaction value per customer
  

People Management

• Control Attrition
• Product knowledge, brand differentiation
• Optimize manpower resource for category
• Functional and behavioral training
• Update category and store associates on latest development in new product/brands and presentation/selling technique
  

Policies, Processes & Procedures

• SOP Implementation and Adherence in department
• Achieve targeted ATS(Available to Ship) and Conversion
• Mystery Shopping Findings and Improvement
• Gather consumer data for feedback
• Adhere to Mockshop guidelines
  

OPERATING NETWORK

Key Interactions

Internal

• Subordinates
• Within the Function
• Outside the Function
• Customer Sales Associate(CSA)
• House Keeping Team
• Support Function
• Security & Loss Prevention Team
  

External

• External Interface (Outside RIL)
• Vendors
• External Brand Supervisor
  

KNOWLEDGE AND COMPETENCIES

Education Qualifications:

Experience:

Functional / Behavioral Competencies Required To Execute The Role

FUNCTIONAL COMPETENCIES

• Ability to work under pressure
• Number proficiency
• Customer Centricity
• Excel Knowledge
  

BEHAVIORAL COMPETENCIES

• Good communication skills
• Analytical & Presentation Skills
• Possible Next Role Movement: Cluster Manager