Store Manager (Clothing & Footwear)

Primary Job Title:

About The Opportunity

Role & Responsibilities

• Lead day-to-day store operations to consistently meet and exceed monthly sales targets, conversion and other KPIs.
• Own merchandising and visual standards—implement floor planograms, seasonal resets and promotions to maximise sell-through.
• Manage inventory lifecycle: stock replenishment, cycle counts, returns, and minimise shrinkage through robust processes.
• Hire, coach and develop a high-performing sales team; set targets, run huddles, and drive service behaviours that improve NPS and repeat business.
• Ensure smooth omnichannel fulfilment (click & collect, returns) and accurate POS transactions, reconciliations and cash handling.
• Maintain compliance with safety, store standards, visual merchandising guidelines and basic P&L accountability for store-level profitability.
  

Skills & Qualifications

• 3+ years in retail management (store manager or assistant manager) with at least 1–2 years in apparel/footwear preferred.
• Proven track record of hitting sales targets and managing KPI-driven teams in a high-volume store environment.
• Strong inventory control skills and familiarity with POS/retail management systems; comfortable with basic Excel reporting.
• Excellent leadership, communication and customer service skills; ability to work flexible retail hours including weekends.
  

Preferred

• Degree or diploma in Retail Management, Business, Commerce or equivalent practical experience.
• Experience with omnichannel retail processes (click & collect, ship-from-store), visual merchandising standards and loss-prevention programs.
  

Benefits & Culture Highlights

• Competitive on-site compensation with performance incentives and sales-linked bonuses.
• Clear growth path to Area/Regional Manager roles and access to skill development programs.
• Team-first culture focused on customer obsession, learning and operational excellence.