Store In-Charge

Profile: Store in-charge

Notice Period: Prefer Immediate Joiner – Max 15 Days

Location: Surat

Education: Graduate (12th Std + 3 years)

Years of Experience: Minimum 3–4 years

• Team handling Experience Required

Works in shifts and is fully accountable for the overall performance and day-to-day operations of the assigned store.

Specific Activities to be Done:

Metrics

• Responsible for store-level metrics: OTD (On-Time Delivery), write-off, customer complaints, and attrition

Monitoring

• Monitor and analyse key reports to take necessary actions for improving OTD, write-offs, DER, and

Customer complaints

• Ensure timely execution of GRN, PRN, cycle count, and FEFO/expiry-related processes
• Handle basic P&L understanding for store-level cost and efficiency

Store Operations

• Ensure store processes are followed as per SOP
• Track live dashboards to resolve any operational bottlenecks in real-time
• Ensure process adherence and compliance at the store level

People Management

 Create and manage staff rosters and ensure adherence

 Supervise, counsel, and guide store team members

 Drive recognition and manage discipline with timely feedback and warnings

 Strong understanding of retail store operations

Skills:

1. People management

2. Good communication skills

3. Leadership and team handling

4. Operational and process orientation

Personal Attributes:

1. Customer focus (internal/external)

2. Timeliness

3. Initiative and ownership

4. Speed and execution mindset