Storage L2 Engineer

Storage Engineer – Level 2 (OEM Trained/Certified in Storage & SAN Fabric)

Location:

[Mumbai]

Position Type:

Full-time / Permanent

Role Summary:

We are seeking an experienced L2 Storage Engineer who is OEM trained and certified in enterprise storage systems and SAN fabric technologies. The ideal candidate will be responsible for managing, configuring, and troubleshooting storage infrastructure to ensure optimal performance, availability, and security.

Key Responsibilities:

Hitachi

·       Perform provisioning, zoning, and configuration of storage resources.

·       Monitor storage performance, capacity, and health using OEM tools.

·       Manage Fibre Channel switches (e.g., Brocade, Cisco MDS).

·       Perform zoning, fabric management, firmware upgrades, and troubleshooting.

·       Ensure high availability and redundancy of SAN infrastructure.

·       Handle Level 2 escalations from L1 teams.

·       Troubleshoot and resolve hardware, connectivity, and performance issues.

·       Work with OEM TAC (Technical Assistance Center) for complex issue resolution.

·       Apply firmware and software updates to storage and SAN devices.

·       Plan and execute storage migrations, expansions, and refresh projects.

·       Maintain detailed configuration and change records.

·       Ensure compliance with security and operational standards.

Qualifications & Certifications:

·       OEM training and certification in at least one enterprise storage platform (e.g., Hitachi, Dell EMC, NetApp, HPE) and one SAN fabric OEM (Brocade, Cisco).

·       BE/BTech/MCA.

Technical Skills:

·       Strong knowledge of storage protocols (FC, iSCSI, NFS, SMB/CIFS).

·       Hands-on experience with SAN switch management tools (Brocade Network Advisor, Cisco DCNM).

·       Understanding of RAID concepts, tiered storage, replication, and snapshot technologies.

·       Familiarity with backup integration and disaster recovery planning.

Experience:

·       4+ years of relevant experience in storage and SAN administration.

·       Experience working in enterprise datacenter environments.