Storage Engineer

• Monitoring - Dashboard, Alerts, Incidents, Etc. • Reports QA (Checker) • Coordinate with different teams on alerts. • Maintaining issue trackers\activity reports\Capacity reports. • Maintain escalation matrix. • Maintain monitoring scope & coverage • Follow-up for long pending Tickets & calls. • Participate in daily monitoring call and discuss all critical alerts & observations • Optimize storage alerts with identification and segregation of false, non-actionable & actionable alerts • Coordinate with monitoring tools team & vendor for anomalies, threshold changes, missing devices, reachability issues. • Participating in issue calls and share initial analysis(L1 analysis). • Additional activities/initiatives to take DC Storage monitoring to next level. • Coordinate with tool admins to Ensure Devices, new inductions and De-Inductions included in monitoring tools. • Maintain missed alerts registry