Steward

Company Description

Gupta Prime Resorts (GPR) combines traditional hospitality values with modern amenities to meet the needs of business and leisure travelers. The company is committed to client satisfaction, staff wellbeing, and professional development. GPR operates several properties, including Grand Xenia, Hotel Signature Ajmer, Hotel White Ring Jaipur, Bodhi Retreat Farmstay in Pushkar in Rajasthan, India, each with its unique charm. All properties prioritize guest comfort, cleanliness, and exceptional experiences. The company reinvests annually to enhance the quality and facilities of its hotels.

Role Description

To ensure the service of food and beverage to the guest with appropriate courtesy and efficiency 

This is a full-time, on-site Steward role located in Ajmer. The Steward will be responsible for providing excellent customer service, assisting with food and beverage service, ensuring cleanliness and compliance with hygiene standards, and supporting the overall dining experience. They will also take part in team training and adhere to operational protocols to maintain a high-quality guest experience.

Key Responsibilities:

● To develop restaurant sales by setting high standards of service

● To ensure complete preparation of restaurant/ room service mise-end-place before the area opens for operation

● To take the guest order correctly and with appropriate courtesy

● To ensure accuracy by repeating the order

● To assist the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling

● To punch guest bill and ensure their proper processing by presenting them to guests and encasing the same

● To handle all guests without bias or prejudice

● To assist the captain in preparing the general stores requisition

● To carry out any duties assigned by the Captain/ Manager

● To follow the house rules and policies laid down by the management

● To adhere to strict grooming and hygiene standards

● To consciously and continuously strive to better his/ her skills and increase his/ her knowledge

Qualifications

• Customer Service and Communication skills to effectively interact with guests and team members.
• Excellent oral and written communication skills.
• Able to stand or walk for an extended period of time. 
• Proficiency in Food & Beverage service, including serving, preparation, and presentation.
• Experience with Training and mentoring team members when needed.
• Knowledge of Food Service standards, cleanliness, and hygiene practices in a hospitality setting.
• Positive attitude, attention to detail, and the ability to work in a team environment.
• Flexibility to work in shifts and handle a fast-paced work environment.
• Previous experience in hospitality or food service is advantageous.