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Sr/Manager Operations EMI- Chennai

Sr/Manager Operations EMI- Chennai

Talent Leads HR

3 - 6 years

8 - 10 Lacs

Chennai

Posted:3 months ago| Platform:

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Skills Required

EMI Operations Management repayment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities 1. *Loan Repayment Management*: Oversee the loan repayment process, ensuring timely and accurate payment processing. 2. *Customer Service*: Provide excellent customer service, responding to customer inquiries and resolving issues related to loan repayment. 3. *Team Management*: Lead and manage a team of loan servicing professionals, providing guidance, training, and coaching to ensure excellent performance. 4. *Process Improvement*: Continuously review and improve loan repayment processes to increase efficiency, reduce errors, and enhance customer satisfaction. 5. *Compliance*: Ensure compliance with regulatory requirements, bank policies, and procedures related to loan repayment. 6. *Risk Management*: Identify and mitigate risks related to loan repayment, such as delinquencies and defaults. 7. *Reporting and Analytics*: Prepare and analyze reports on NACH registration & loan presentation providing insights to all stakeholders. 8. *Collaboration*: Work closely with other departments, such as credit risk, collections, and customer service, to ensure seamless loan repayment processes. Preferred candidate profile Perks and benefits

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Human Resources Consulting

New York

50-100 Employees

113 Jobs

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Sr/Manager Operations EMI- Chennai

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Sr/Manager Operations EMI- Chennai

Experience & Salary

Skills Required

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