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Finolex Cables
Sr.Executive/Asst.Manager Service

Sr.Executive/Asst.Manager Service

Finolex Cables

5.0 - 7.0 years

4 - 5 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

Service Operations Spares management After Sales Service after sales support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key performance index Spares management & after sales support at Pan India level . Service Operations @ Branch Level Authorize service centre billing activity. Spare availability to PAN India, maintain MSL. Spares Management knowledge & CRM knowledge. Material code creation_ SAP MM. Key Goals and Related Activities/ Responsibilities Conduct thorough assessments of customer service needs and allocate spares to appropriate service providers through SAP & B2B. Oversee all Spares & service backend operations across India (PAN India). Manage Service Center bill clearance, verification, PR, PO clearance, Pending complaints, Spare parts requests, Spare parts billing, Inward of defective spare parts and claims of the Service centre. Provide timely solutions to Service Centers, Distributors, and Sales teams regarding SAP, DCF, and other defective or fresh material issues. Resolve client issues promptly and effectively. Ensure seamless delivery of necessary services to customers and follow up to address ongoing service needs. Qualification & Competency Knowledge, Skills. BE, Diploma or Any graduate, Minimum 5-8 years experience in the service industry, spare part management, SAP , Inventory , warehouse, an expert in Excel. Excellent Interpersonal Relationships skills, Effective Communicator.

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Finolex Cables

www.finolexcables.com

Manufacturing, Electrical and Telecommunication Cables

Pune

1,500 Employees

42 Jobs

Key People

Mr. Nitin Gupta

Managing Director
Mr. D. G. Borade

Chief Financial Officer
Mr. Santosh Jadhav

Executive Vice President - Marketing

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Sr.Executive/Asst.Manager Service

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