Job
Description
Job Description: Mandatory experience on SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments. Knowledge of applying SRE practices to daily operations is key. Ability to manage teams in shifts from office is mandatory; this is a 24x7 on desk operation. Computer Science and/or Engineering degrees are preferred. Having domain experience in Banking will be a great advantage. Working Experience/ Awareness: 24x7 operations support model for mission critical applications and infrastructure using ServiceNow as the ITSM ticketing tool. GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc. Working knowledge on AppDynamics and Splunk for monitoring and setting up observability is key. CI/CD tool chains, setting up and running deployment pipelines and propagating changes on different environments. Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat). Maintain Hazelcast Data storage platform clusters and Control M job schedulers. Kubernetes cluster management, monitoring, and remediation. Knowledge of Docker is important. Automating deployments and scripting self-healing workflows based on telemetry. Work closely with the team to define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability. Work closely with the team to understand the code as well as configuration artifacts to debug and fix issues that may arise. Must be inclined to work on proof of concepts solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging. Able to lead & drive SRE team to parallelly work on Service or Change Requests, Defect management board, backlog management in agile manner. Good to have: SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory. CKA certification. GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus. Hazelcast Platform Operations certification badge About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
