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Sr.Associate - Customer Connect East

Sr.Associate - Customer Connect East

ICICI Prudential Life

1 - 4 years

4 - 5 Lacs

patna

Posted:-1 days ago| Platform:

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Skills Required

bpo computer operating data analysis back office customer service customer care problem solving customer support excel ms world voice process typing ms office word customer handling powerpoint internet email communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key AccountabilityPersistency drive- co-ordination withstakeholder (Sales or Partner)MIS management
Renewal Collection- Approaching customer throughcalls, email or visits for renewal collection on the allocated base
Managing HNI customer, handling customerqueries, complaints and provide resolution to meet organization objectiveAnalytical Assistance to sales or partners foroverall persistency improvement
Competencies (Knowledge & Skills) good communication skillswell verse in excel and MS officegood analytical skills

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