Sr. Tech Lead - Salesforce

8 - 10 years

25 - 35 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Experience
8-10 Years
  • Based on user requirements analysis, provide solutioning to customer which meets customer expectations.
  • Collaborating with business and technical stakeholders to gather requirements and provide guidance on best practices and solution design.
  • Conducting code/solution reviews to ensure that code written by team members is of high quality and meets industry best practices.
  • Conducting needs assessments and providing recommendations for Salesforce solutions to meet clients business requirement.
  • Deliver customer requirements within agreed timelines and adhering to SLAs agreed.
  • Drive the team for delivery excellence.
  • Innovate via conceptualizing new tools and accelerators toward competency building activities.
  • Mentor and guide team members, providing support on project deliverables.
  • Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution.
Required Technical/ Functional Competencies
Platform Development:
  • Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.
Sales Cloud:
  • Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.
Experience Cloud:
  • Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.
  • Completion of all Experience Cloud Trailheads & Badges.
Service Cloud:
  • Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.
Any Industry Clouds:
  • Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.
  • Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.
Required Behavioral Competencies
Accountability:
  • Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work.
Collaboration:
  • Reaches out to others in team to ensure connections are made and team members are working together.
  • Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration.
Agility:
  • Demonstrates openness to the possibilities that change presents and begins to plan for how role may change.
  • Works with others to prepare for change.
Customer Focus:
  • Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.
Communication:
  • Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations).
  • Helps others identify their appropriate audience.
Drives Results:
  • Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation.
Resolves Conflict:
  • Identifies and understands the source of conflict, addresses, and overcomes.
Certifications
Min 5 SFDC Certifications

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Yash Technologies

Information Technology and Services

Arlington Heights

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