222 Cti Jobs

Job Role Must Have: Working Exposure of Sales/Service Cloud , CPQ ( PARDOT ) and FSL (Field Service Lightning) Integration using middleware Informatica , Marketing Cloud connect and custom REST/SOAP based web callings for Salesforceto Salesforceand SF to third party. Solid understanding of and detailed experience with Salesforce.com architecture Apex Coding (Test class, Triggers, Normal Apex class with OOPS concept) skills are must. Batch/Future Call s LWC and Flow based UI developments Good to have: CTI Implementation Experience and its architectural understandings Lightning Aura based UI developments Marketing cloud Expected Certifications:- Salesforce certified Application Architect Sales...

We are currently seeking a Salesforce QA Automation to join our team in Noida, Uttar Pradesh, India. We are seeking a highly skilled Salesforce QA Engineer with strong expertise in automation testing using the Karate framework . The ideal candidate will have hands-on experience in Salesforce Service Cloud, Omni-Channel, Case Routing, CTI flow, and Agentforce , along with a proven track record in testing integrations and workflows within Salesforce. This role requires strong analytical skills, attention to detail, and the ability to ensure the highest quality of Salesforce implementations. Key Responsibilities Design, develop, and maintain automation test scripts using the Karate framework fo...

JOB DESCRIPTION A P o s ition Ov er v i e P o s ition T itle Senior Circle Manager - HDFC Bank Branch Banking Dep a r t m e nt HDFC B a n k - B ra n ch B a n k i n g L e v el/ Ba nd Senior Ma n a g er / 501 R o le S u m m a r y : T o m a n a g e s ales a n d b u s i n e s s o b j ecti v e o f t h e c l u s ter, m eet i n g o r e x cee d i n g k e y ta r g ets T o e ns u re ac h ie v e m e n t o f s a l e s tar g ets w i th op t i m al m a r k et c o v e r a g e T o p lan reso u rce all o cation a n d b e resp o n s ible f o r f i n a n cial v ia b ili t y o f t h e cl u s ter T o e ff ect i v e l y lead a n d m a n a g e h is s al e s te a m b y p r o v iding t h e m w ith o ng o i n g c o a...

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports Cine Optics. Further information at ZEISS India . Reports to Regional Customer Care Manager-West Central Purpose of the Role: Customer Care Administration work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. Candidate should enjoy helping people. Description of the role: A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provid...

3-6 years of QA experience with a strong focus on Salesforce applications. Hands-on experience with Karate framework for automation testing. Strong knowledge of Salesforce Service Cloud modules including Omni-Channel, Case Routing, CTI flow, and Agentforce . Experience testing Salesforce integrations (API, middleware, third-party apps) . Proficiency in writing, reviewing, and executing test scripts (manual & automated). Familiarity with Agile methodologies , sprint planning, and defect triage. Strong experience with JIRA, TestRail , or equivalent tools for defect tracking and test management. Excellent analytical, problem-solving, and communication skills. Design, develop, and maintain autom...

6 Days Working (WFO) Office Timing: - 10 AM to 6PM Required Skills & Attribute Excellent Communication- Verbal & Written. Email Conversation. Phone Handling. Powerpoint Presentations meeting arrangement.

As a Genesys Developer, your role involves developing applications using Genesys web APIs, JavaScript APIs, and client libraries to build customized applications. You will also set up and maintain CTI environments for voice, email, and chat routing. Your responsibilities will include: - Developing voice and chat bots according to business specifications - Measuring, monitoring, and managing ACD performance - Integrating applications with Genesys softphone and CTI features - Operating as part of a DevOps team, deploying new capabilities while efficiently maintaining production solutions - Presenting your own and other developers" work to a broader audience - Leading the development process of...

Required Experience: Minimum of 9-12 years in mainframe environments, focusing on platform consulting, modernization, or similar roles. Responsibilities: Provide application optimization support for the applications developed using IBM mainframe technology Stack JCL, COBOL, DB2, CICS and VSAM and IDMS. Strong analytical and problem-solving abilities for IBM mainframe. Deep understanding of mainframe architecture and modernization techniques. Analyze mainframe system level operations and suggest performance improvements. Proven experience with IBM ADDI or similar reverse engineering tools. Familiarity with IWS (IBM Workload Scheduler) and experience in reporting tool implementation. Experienc...

UK Accounts Finalization For MNC Company in Phagwara Panjab (WFO/WFH) Prepare financial statements from clients books FRS 102, FRS 102 and FRS 105 Year-End Accounts-Preparation of Bank reconciliation, Depreciation, Debtors ledger reconciliation

Job Description Connect and engage with leads via outbound calls Reach out to new customers and explain the services offered by the company Initiate sales by follow up phone calls for pre-existing customers

Connect and engage with leads via outbound calls Reach out to new customers and explain the services offered by the company Initiate sales by follow up phone calls for pre-existing customers

Roles and Responsibilities Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Experience: 2 - 5 Years

Mandatory Skills: VAT scheme knowledge mandatory Job Description: Manage UK-based client bookkeeping, VAT returns, reconciliations, and client communication. Qualification: B.Com

Maintain accurate financial records for UK clients. Prepare and file VAT returns as per UK laws. Reconcile accounts and assist with month-end closing.

We are hiring for our one of reputed government client I4C- MHA for CDTI Hyderabad Role. * MCA or any other post-graduation degree in Engineering in CSE/IT/ Computer Science/ Electronics and Telecommunication, with the area of specialization in cyber security/inf-ormation Security/digital Forensics/ Understanding of network security, ciphers, data on the wire, shell scripting. Experience: 7+ Years Job Role: Detect emerging Cybercrime threats based upon analysis, data feeds crime reporting and sources (internal & external intelligence sources). Working within the team and the wider Information Security group to build new tools for intelligence gathering. * Knowledge of innovative technologies...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure seamless service delivery, monitoring system performance, an...

Background Unilever recognizes R&D as a core function and driving engine for the business growth and R&D designer is an important functional role, to contain, protect and inform, but also as the first touchpoint with the consumer, it must engage the consumer, reflecting the brand proposition, and delivering a delightful experience. To ensure the robustness and technical performance of new formulation, before it is placed in the market, involves both design and technical innovation in product formulation. Working closely with other Unilever functions as part of a cross-functional team, the R&D designer will support R&D expert and technical project leader with the co-ordination of product deve...

Who We Are MassMutual India Since 1851, MassMutual s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We re people helping people A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative i...

This is a remote position. The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Develop and ...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a talented and experienced Workforce Optimization (WFO) Consultant to join our Professional Services team. In this role, you will be responsible for consultative performance in all areas related to Five9's sol...

As a Senior Software Engineer, you will be responsible for developing, testing, and maintaining software applications. You will work closely with other members of the software development team to ensure that software applications are functional, reliable, and meet user requirements. Key Responsibilities and Duties Developing, testing, and maintaining software applications: Developing, and testing software applications in collaboration with other team members. Ensuring that software applications meet functional requirements and are reliable. Developing software applications using programming languages and tools. Troubleshooting and debugging software issues: Identifying and fixing bugs in sof...

This is a remote position. Contract duration- 6 months (Extendable) Skills- Mandatory to look at AWS devOps, Amazon Connect. Job Summary The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate w...

What Youll Do? * Craft engaging promotional edits for web series, short-form content, trailers, teasers, and branded content that captivate and convert. * Work closely with promo writers, directors, motion graphic designers, and marketing teams to shape cohesive promo content. * Ensure visual identity, tone, and messaging align with the creative vision and platform expectations. * Select the right music, sound effects, and transitions to elevate storytelling and emotional impact. * Take feedback constructively and deliver multiple versions quickly with refinements based on performance.Who You Are * Degree or diploma in Film Editing, Mass Communication, Multimedia, or related fields. * Profic...

General Summary: Job Responsibilities: Conduct and review global accounts payable (AP) month-end close activities, including accruals Perform monthly and quarterly account reconciliation according to Qualcomm Policies Prepare Quarterly Reporting Schedules (QRS) to support 10-Q/10-K filings Oversee disbursement activities specifically India, including 3rd party payments and T&E Apply strong financial analysis skills for variance analysis of payable liability accounts Identify trends, variances, and provide actionable insight to leadership Provide ad hoc reports to HQ, local controllership team and other finance functions Recommend process improvements to enhance efficiencies and reduce manual...

The position available is for Threat Detection Engineering within the MSS-Engineering Team. As a technical lead with over 7 years of hands-on experience, you will be focusing on Threat Detection capabilities, specializing in SIEM (e.g., LogRhythm, Forti SIEM), EDR, XDR, and other Security Solutions from a Detection Capability perspective. Your responsibilities will include creating Use cases (MITRE, Cross & Multi Correlation), crafting Threat Hunting Hypotheses, executing Threat Hunts, driving technical POCs for varied security solutions, and possessing a solid understanding of the MITRE framework and Malware Analysis. You will be leading multiple technical initiatives, ensuring their succes...