WHO WE ARE
Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine's inaugural list of the 100 Best Workplaces for Millennials, and chosen as the Market Leader in Incentive Compensation by CRM magazine. We're building a culture of success and are looking for motivated professionals to join us!
THE OPPORTUNITY
As Project Manager at Xactly Corporation, you'll manage an agile end-to-end project delivery process, resource deployment, and overall leadership and coordination efforts with customers, partners, and team members to ensure projects are completed on schedule, within budget and in a way that maximizes time to value for our customers. Client interactions will typically be at the Director level and above at companies who expect a high level of customer service. You will direct the project plan, project P&L, project forecast, and change management process for Xactly customers while holding them accountable for schedule and budget. We are looking for an individual who can assertively manage customers in a way which drives successful outcomes and time to value across a variety of engagement types and products. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.Travel: Up to 20%
THE TEAM
Xactly's Professional Services team is a mix of consultants, compensation experts, and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They're a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners turned compensation consultants with the business savvy to execute complex projects in all client verticals and interact with any customer persona.
THE SKILL SET
- Bachelor's degree or equivalent experience preferred
- 4-6 years managing concurrent SaaS client implementations with a track record of successful management of resources, external stakeholders, budgets and schedules
- Understanding of SaaS implementation process
- Self motivated and well organized; able to prioritize effectively and work well under pressure
- Ability to manage multiple projects and tasks at one time
- Pragmatic and results-driven with superior negotiation and problem-solving skills to resolve complex customer issues and escalations
- Able to work with a wide group of stakeholders in a positive and collaborative manner
- Consultancy mindset and customer service focused
- Strong written and verbal communication skills to explain and coordinate technical details to a variety of internal and external stakeholders
- Past experience in a deadline-driven, fast-paced environment
- Able to work with minimal or no oversight
- Solutions-focused problem solving approach and the ability to think outside the box to propose alternatives or paths forward in project situations
Within One Month, You'll
- Shadow expert teammates and receive an Xactly Xpert who will show you the ropes
- Learn from managers and leaders on the team
- Learn internal systems and team processes
- Start to get your hands on projects, get to know your team and coordinate with customers
Within Three Months, You'll
- Lead your own concurrent add-on and smaller projects to completion
- Collaborate with PS Managers, Consultants, the Support Team, PS Operations (billing, utilization, and resourcing) and others to flawlessly execute client projects
- Foster and develop client relationships
Within Six Months, You'll
- Mentor others on the team and possibly be an Xactly XPERT for a new hire
- Take on larger net new implementations for clients across multiple verticals and products
Within Twelve Months, You'll
- Be fully ramped up to include mentoring, leading large and complex projects
- Act as a compensation expert and thought leader for customers
- Be able to handle any project of any size, scope, and industry
- Take on additional leadership amongst the team
Benefits And Perks
- Paid Time Off (PTO)
- Comprehensive Insurance Coverage
- Tuition Reimbursement
- XactlyFit Gym/Fitness Program Reimbursement
- Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks
- Free Parking and Subsidized Bus Pass (a go-green initiative!)
OUR VISION:
Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.
OUR CORE VALUES:
Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we're committed to upholding them by delivering the best we can to our customers.Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
