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Sr Product Manager

Sr Product Manager

Xoom

5 - 10 years

7 - 12 Lacs

chennai bengaluru

Posted:1 month ago| Platform:

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Skills Required

market analysis automation operational excellence payment processing dispute resolution workflow market data operations monitoring recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

This job focuses on leveraging data to derive insights that align with the product s shared vision and customer needs. It involves gathering customer experience insights to inform product requirements and analyzing research, market data, and usability studies for data-driven decision-making. Responsibilities include monitoring product profitability and budget, leading sprint planning, daily standups, and retrospectives to ensure effective execution, and collaborating with content developers, data scientists, product designers, and user experience researchers to uncover new opportunities. This job is an individual contributor.

Job Description

Essential Responsibilities

Uses data to build insights on product requirements consistent with the shared vision for the product.
Gathers insights from the customer experience and customer needs to input to product requirements
Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
Monitors product profitability measures, including budget.
Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Minimum Qualifications

Minimum of 5 years of relevant work experience and a Bachelors degree or equivalent experience.

Preferred Qualification

Platform Mindset Systems Thinking Proven experience in building scalable, extensible platforms with reusable components that serve multiple product teams or business lines. Ability to architect for flexibility and future growth.
Technical Depth Strong technical foundation, with the ability to engage closely with engineering on architectural trade-offs, data models, APIs, and workflow automation. Hands-on exposure to financial systems, payment processing, or risk/disputes management platforms is highly desirable.
Data-Driven Decision Making Skilled at leveraging large datasets, experimentation, and AI/ML models to inform product strategy and measure outcomes. Experience designing workflows that integrate machine learning at scale for operational excellence.
Customer-Centric Operational Focus Deep empathy for end-users (customers, operations agents, and developers) with demonstrated success in streamlining complex financial workflows and reducing friction in dispute resolution or similar domains.
Change Leadership Ability to challenge the status quo, simplify processes, and influence stakeholders across functions to drive adoption of new approaches. Track record of leading cross-functional alignment in complex organizations.
Strategic Long-Term Orientation Experience contributing to multi-year product roadmaps, balancing near-term delivery with long-term platform investments. Ability to prioritize effectively across competing demands.
Collaboration Communication Exceptional ability to translate technical complexity into business outcomes and vice versa. Comfortable collaborating with engineers, data scientists, operations leaders, and executives.
Execution Excellence Demonstrated ability to autonomously drive product execution, from discovery through delivery, with measurable business and customer outcomes.

Subsidiary

PayPal

Travel Percent

Our Benefits

Who We Are

Belonging at PayPal

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Sr Product Manager