Sr. Operations Manager

Sr. Operations Manager

Location:Hyderabad

EC-Council

www.eccouncil.org

Role Overview

The Sr. Operations Manager will oversee critical support functions that ensure smooth day-to-day business operations across offices. The ideal candidate will combine hands-on execution with a process-oriented mindset to drive efficiency, compliance, and service excellence.

Key Responsibilities:

• Lead and streamline workplace operations
• Ensure policies, procedures, and budgets are implemented effectively to meet business goals.
• Develop and manage relationships with service providers and contractors to maintain cost-effectiveness and quality.
• Monitor expenditure and forecast operating costs to support financial planning.
• Supervise general workplace operations, safety, and security programs to uphold company standards.
• Lead sustainability initiatives and optimize resource utilization across facilities.
• Mentor and guide the operations team to achieve excellence in service delivery.
• Collaborate with cross-functional leaders for process improvement and cost reduction initiatives.
• Implement technology-enabled solutions to improve operational visibility and reporting.

Qualifications & Experience:

• Graduate/Postgraduate degree in Business Administration, Operations Management, or a related field.
• 10–15 years of progressive experience managing workplace operations, infrastructure, or corporate services in a mid-to-large organization.
• Excellent negotiation, communication, and stakeholder management skills.
• Adept at leading diverse teams and implementing continuous improvement initiatives.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at ecchr@eccouncil.org and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.

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Please review our policy here: EC-Council Privacy Policy User and Company | EC-Council

Submission of your application will be considered as your acceptance of the terms stated above.

shikha.raheja@eccouncil.org