- The role is responsible for leading and charting the course for the Supply Chain Compliance technology product (or services) teams (Serialization, Global Trade & Tolling) that builds and transforms technology capabilities that positively impact business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.
- The ideal candidate will have a proven track record of leadership in technology-driven environments for the SAFe Agile area and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle, Scrum Master and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:
- Serve as Scrum Master for multiple IT product teams, ensuring adherence to Agile principles, frameworks (Scrum, Kanban, SAFe), and best practices.
- Lead and manage and mentor Product Owners, and team members to strengthen Agile maturity.
- Collaborate with geographically dispersed teams, including those in the US and other international locations.
- Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) and ensure they add value.
- Foster a collaborative, transparent, and outcome-driven environment across product teams.
- Drive consistent delivery of high-value IT products across multiple teams by removing impediments, managing dependencies, and optimizing flow of work.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Partner with Product Management, Engineering, and Business Stakeholders to align backlogs with business priorities.
- Track, measure, and report on team performance using metrics such as velocity, predictability, and value delivery.
- Ensure cross-team alignment and manage risks, escalations, and interdependencies.
- Lead Agile transformation initiatives across the Supply Chain Compliance Portfolio, championing continuous improvement.
- Shape organizational policies and processes to enhance team effectiveness and scale Agile ways of working.
- Build and maintain relationships across IT, business units, and enterprise leadership to align strategy and execution.
- Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
- Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments.
- Ensure communication of key performance metrics and analysis of unmet needs
- Recognize and celebrate team achievements while holding teams accountable for commitments.
- Cultivate a high-performing, inclusive, and psychologically safe team culture.
Basic Qualifications and Experience:
[GCF Level 6A]
- Doctorate Degree and 2 years of experience in Business, Engineering, IT or related field OR
- Masters degree with 10 - 15 years of experience in Business, Engineering, IT or related field OR
- Bachelors degree with 12 - 17 years of experience in Business, Engineering, IT or related field OR
- Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field
Functional Skills:
Must-Have Skills :
- Demonstrated experience with at least 5 years as a Scrum Master, Agile Coach, or Agile Delivery Lead.
- Demonstrated success leading multiple IT product teams in a scaled Agile environment
- Proven ability to manage competing priorities, interdependencies, and risks across portfolios.
- Excellent facilitation, communication, and stakeholder management skills.
Good-to-Have Skills:
- Experience in a leadership role within a pharmaceutical or technology organization
- Extensive experience in software development lifecycle.
- Strong analytic/critical-thinking and decision-making abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Established business partnerships and IS governance practices involving senior business stakeholders
- Broad working knowledge of key IS domains and layers
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
- Scaled Agile Framework (SAFe) for Teams
- Certified Scrum Master
- ITIL (preferred)
Soft Skills:
- Excellent leadership and team management skills.
- Strong transformation and change management experience.
- Exceptional collaboration and communication skills.
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented with a focus on achieving team goals.
- Strong presentation and public speaking skills.
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
