Sr. Manager, Information Systems, PLM

In this vital role you will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.

The ideal candidate will have a consistent record of leadership in technology-driven environments using 3DEXPERIENCE Cloud platform and has a passion for fostering innovation and excellence in the biotechnology industry.

Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.

This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

• Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the customers feel informed and engaged
• Lead and manage large, diverse teams within a matrixed organization.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
• Understand the decision-making process, workflows, and business and information needs of business partners and collaborators
• Contribute and define business outcomes + requirements, technology solutions, and services
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
• Ensure communication of key performance metrics and analysis of unmet needs
• Participate in collaborator and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
• Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy
• Provide education to new partners with regards to IT service offerings
• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of experience in Business, Engineering, IT or related field .

Preferred Qualifications:

Must-Have Skills:

• Strategize, plan, and implement various phases of PLM roadmap using Dassault Systemes 3DEXPERIENCE platform and integrating with key enterprise platforms
• Strong Technical/Functional experience solutioning and supporting GMP applications across Engineering, Clinical, Commercial and Quality functions.
• Demonstrated hands-on experience in managing technology solutions involving one of the leading PLM solutions (Windchill, Teamcenter or 3DEXPERIENCE).
• Experience integrate PLM with enterprise systems such as Data Fabric, Veeva vault, SAP, MES and SCADA systems.
• Experience in people management and leading highly skilled matrixed teams, passion for mentorship, culture and fostering the development of talent.
• Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
• Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships.
• Experience in applying technology standard process methodologies: Scaled Agile (SAFe)

• Experience in a leadership role within a pharmaceutical or technology organization
• Experience with configuring and customizing solutions for Requirements, CAD, Risk, EBOM, MBOM, Configuration/Variants, Recipe, MPP, Document and Change management.
• Experience leading data migration from various sources to 3DEXPERIENCE platforms.
• Experience creating solutions using Enterprise Integration Framework and usage of middleware systems such as Mulesoft, Boomi or Tibco.
• Extensive experience in software development lifecycle.
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Strong analytic/critical-thinking and decision-making abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Established business partnerships and IS governance practices involving senior business stakeholders
• Broad working knowledge of key IS domains and layers

• Scaled Agile Framework (SAFe) for Teams (preferred)

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams