Sr. Counselor/College Co-ordinator

Role Overview:

The Head IT Counselor will be responsible for overseeing the counseling department for IT courses and training programs. The role requires providing guidance to students/prospects, ensuring enrollment targets, supervising the counseling team, and building strong relationships with students, parents, and corporate clients. The position demands leadership skills, in-depth knowledge of IT programs, and the ability to align counseling strategies with organizational goals.

Key Responsibilities:

• Lead, manage, and mentor the team of IT counselors to achieve individual and team enrollment targets.
• Counsel students and professionals on IT courses, certifications, and career paths based on their academic background, career aspirations, and industry demand.
• Design and implement counseling strategies to maximize student satisfaction and admissions.
• Stay updated with the latest IT trends, certifications, and industry needs to provide accurate career guidance.
• Collaborate with the marketing team to generate leads and participate in promotional activities (seminars, webinars, workshops, etc.).
• Monitor daily operations of the counseling team including inquiry handling, follow-ups, and conversions.
• Prepare and present reports on counseling performance, admissions, and market trends to management.
• Build partnerships with colleges, universities, and corporate clients for business development opportunities.
• Handle escalated counseling cases and ensure resolution to maintain high standards of service.
• Ensure compliance with organizational policies and maintain data confidentiality.

Qualifications & Skills:

• Graduate / Postgraduate in IT, Computer Science, Management, or related field (MBA preferred).

• Minimum 5–8 years of experience in the counseling/education industry, with at least 2–3 years in a leadership role.
• Strong knowledge of IT courses, certifications (Cloud, Cybersecurity, AI, Data Science, Software Development, etc.).
• Excellent communication, presentation, and interpersonal skills.
• Leadership qualities with the ability to motivate and guide a team.
• Sales orientation with a proven track record of meeting admission targets.
• Ability to analyze market trends and adapt counseling strategies accordingly.
• Proficiency in MS Office and CRM tools.

Key Competencies:

• Student-Centric Approach
• Leadership & Team Management
• Target-Oriented Mindset
• Problem Solving & Decision Making
• Relationship Building
• Industry Knowledge & Research Skills
• The opportunity to make a significant impact on students' lives and careers.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Good Incentives

Education:

• Bachelor's (Preferred)

Experience:

• IT Counseling: 3 years (Required)
• total work: 3-4 years (Preferred)

Language:

• English (Preferred)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Paid time off

Work Location: In person