Sr. Consultant - SMAX

7 - 12 years

11 - 16 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Your Impact:

What the Role offers:

  • Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design.
  • Responsible for providing a detailed technical design for enterprise solutions.
  • Understands a broad spectrum of MicroFocus ITOM technology in order to provide part or all of a detailed technical design which meets customer requirements.
  • Often leads & front ends small to medium technical projects as part of the or individually.
  • Works with and under the direction of the Project/Technical Manager and with customer nominated representatives or independently as a consultant or as a Subject Matter expert to customer.
  • Provides advice on solution and integration opportunities to defined segments.
  • Communicates across client community and is viewed as adding value.
  • Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.
  • Participates in the selling process in delivery reviews and works with sales/principals on pre- sales activities.

What it needs to succeed:

  • Any Bachelors degree
  • 7+ years of technical experience on any of the Service Management tools preferably Micro Focus Service Manager (SM) or Micro Focus SMAX
  • Must have a certification in ITIL V3 or V4
  • Good to be certified in SM, SMAX, AWS, Azure, Kubernetes

Primary Skill set for SPE resource

  • Must have the ability to conduct workshops for ITIL Process, SM Modules, SMAX Entities and prepare design documents
  • Must have the ability to understand RFP and Prepare SM, SMAX and Its integration solution based on RFP
  • Must have hands on experience in Deploying SM/SMAX on HA and DR architectures
  • Must have hands on experience in full deployment of SM or SMAX and its components along with its integration (Minimum 3 Full Projects) or a candidate with any other enterprise service management application knowledge willing to work on SMAX will be considered based on the merit.
  • Experience in REST API, Rest Client (Postman), PG Admin (Postgres Client)
  • Experience in OPB (On-Premises integration) agent integration with Micro Focus & 3rd Party tools
  • Familiarity in AWS, Azure, GCP, Openshift, Kubernetes, Docker, and Containers
  • Must be an expert in integrations such as Connect IT, UCMDB, OMI, AM, LDAP, Email (Inbound and Outbound), Webservices integration
  • Knowledge on Configuration Management and Asset Management
  • Must have expert skills on JavaScript's, Python, SQL Queries, or any other programing language
  • Must have the ability to Train Colleagues, Customer and New Joiners
  • Good to have knowledge on BI tools like Power BI, Crystal reports
  • Experience of building app(s) in SMAX platform for the customer would be given preference
  • Knowledge on other MF Products is added advantage .

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Software Development

Waterloo ON

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