Sr. Business Analyst

Position Summary:

seasoned Senior Business Analyst

Key Responsibilities:

Strategic Analysis & Solution Scoping

• Lead stakeholder interviews, workshops, and discovery sessions to elicit and refine business requirements across diverse domains.
• Define and document business processes, user journeys, use cases, and business rules across B2B and B2C environments.
• Conduct gap analysis, impact assessments, and feasibility studies to inform architecture and product decisions.

Multi-Domain Functional Expertise

• Act as a domain bridge across verticals, any of the two would be ideally preferred:

  • Healthcare:

    Patient workflows, claims, HIPAA, interoperability (HL7/FHIR).

  • BFSI:

    KYC/AML, digital onboarding, payments, lending, risk/compliance.

  • Retail:

    Order management, customer journey mapping, e-commerce and omnichannel integration.

  • ERP Systems:

    Requirements for finance, procurement, HR, and supply chain modules (e.g., SAP, Oracle).

  • CRM/CMS Systems:

    Salesforce, MS Dynamics, HubSpot, Sitecore, WordPress covering customer lifecycle, lead management, and content workflows.

Stakeholder Leadership

• Work directly with product owners, architects, and CXOs to align technology initiatives with business strategy.
• Build and manage relationships with cross-functional teams across business units and geographies.
• Act as a trusted advisor in business-IT alignment, influencing priority-setting and digital adoption.

Requirements & Agile Delivery Support

• Author detailed

  Business Requirement Documents (BRDs)

  ,

  Functional Specifications

  ,

  User Stories

  ,

  Process Maps

  , and

  Wireframe Specs

  .
• Collaborate with UI/UX, development, and QA teams to ensure clarity, traceability, and testability.
• Participate in sprint ceremonies: planning, grooming, demos, retrospectives.
• Lead UAT planning, training coordination, and post-go-live evaluation.

Technical Acumen & Enterprise Systems Understanding

• Translate business needs into high-level solution designs, considering data integration, workflows, and automation.
• Understand data structures, API interactions, system interoperability, and security considerations.
• Collaborate with architects and engineers on solution feasibility and scalability.
• Usage of Analytics tools and dashboarding practices

Required Skills & Qualifications:

• Bachelor s degree in Computer Science, Information Systems, Business, or equivalent; MBA or Master s preferred.
• Minimum

  7 years

  of experience as a Business Analyst, with a proven track record in at least

  3 of the mentioned domains

  .
• Strong command of Agile/Waterfall/Hybrid methodologies; familiarity with SAFe is a plus.
• Experience with enterprise tools:

  JIRA, Confluence, MS Visio, Miro, Lucidchart, Balsamiq, Power BI/Tableau

  .
• Excellent verbal and written communication skills; demonstrated ability to influence C-level and senior leadership.
• Analytical and detail-oriented, with a structured approach to problem-solving and decision-making.
• Sound knowledge of system architecture principles, data modelling, and integration best practices.

Preferred Qualifications:

• Certifications:

  CBAP

  ,

  PMI-PBA

  ,

  Agile BA

  ,

  CSPO

  , or equivalent will be greatly appreciated
• Experience in enterprise application implementation or modernization (ERP, CRM, CMS).
• Prior consulting experience or exposure to global client delivery models.
• Familiarity with data privacy, compliance (HIPAA, PCI-DSS, GDPR), and governance frameworks.

What We Offer:

• Competitive salary, performance-linked bonuses, and flexible benefits.
• Opportunities to lead cross-functional digital programs across industries.
• Exposure to modern platforms, enterprise systems, and AI/data-driven initiatives.
• Collaborative, inclusive work culture focused on innovation and continuous learning.
• Defined growth pathways and access to global opportunities within the organization.