Sr. Agency Development Manager

Role Overview: You will be responsible for agent recruitment, agent development, meeting business targets, and ensuring customer centricity as a Senior Agency Development Manager in the Agency department. Your key responsibilities will include developing various sources of agent hiring, ensuring product knowledge by MNYL ways of training, achieving monthly, quarterly & yearly business plans, and being the MNYL brand ambassador. You are expected to possess competencies in sourcing & selection capability, nurturing & developing talent, result orientation, customer centricity, and planning & execution. Key Responsibilities: - Agent Recruitment * Develop various sources of agent hiring & build a team of agents and agent pipeline. * Conduct activities to enhance existing agent footfall to generate fresh referrals for new agent hiring. * Implement the MNYL GOLD process and adhere to the business norms. * Follow the agent 9 pointer hiring mechanism & other hiring norms. - Agent Development * Ensure product knowledge through MNYL ways of training. * Conduct field demonstrations (FODs). * Develop agent prospecting habits, calling habits, and work habits. * Work with agents on planning and reviewing activities and goals. * Identify the training needs of agents and work with Trainers to improve them. - Meet Business Targets * Achieve monthly, quarterly & yearly business plans. * Improve agent productivity & persistency through regular PRP/IID/GID, etc. * Ensure the company's product mix sales ratio and adhere to business norms. * Maintain agent proactivity as per the business plan. - Customer Centricity * Be the MNYL brand ambassador & a customer champion. * Follow MNYL sales practices to develop deep customer loyalty. * Hold periodical customer meetings to understand customer pulse & needs. * Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies: - Sourcing & Selection capability - Nurturing & Developing talent - Result orientation - Customer centricity - Planning & Execution Minimum Education: - Graduate Candidate Specification: - Age not less than 28 years - Work experience not less than 4 years - Average Loyalty of 1.5 years per Organization - Minimum 3 years in the City (Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.),