Sr. Account Manager (Corporate Sales/Enterprise Sales)

Roles and Responsibilities :

• To identify and engage with potential accounts.
• Responsible for managing existing accounts and bring new accounts
• To Map the a/c s and validate the Potential.
• Periodic Account visit and meeting with various stakeholders
• Responsible for Large Account with Pan India Business deployment.
• Quarterly Account Review with cross function team (Service & Credit control) for nominated accounts.
• To develop and engage with high Potential customers and maintain direct, relationship.
• Follow strategic Account Management process and develop Account wise business strategy.
• Effective Sr. Level stakeholders relationship management.
• To engage with all the various coordinates and explore cross selling/ up selling opportunities in the assigned accounts.
• To meet the annual/quarterly/monthly targets for Units and revenue
• To maintain a Healthy funnel in terms of Quality and Quantity.
• Account breakthrough & increase penetration.
• Increase wallet share.
• To ensure customer complaints/escalations are attended within 48 hours.
• To ensure timely machine installation and payment collection.
• Maintain pricing level as per marketing guidelines.
• Position right product mix – Colour & high end deployment
• 100% CRM utilization and customer data management.
• Maintain Account Mapping docket for all top & large Accounts.
• To ensure effective Products Demo & POC
• To engage with Large SI OPS for tapping high value tenders/Orders, Print contracts.
• To address the RFP & RFQ with OPS approach and ensure submissions of the proposal within the timeline.
• BIN MIF retention.