SPOT OFFER!! For International Banking Process/UK Shift/Upto 5.6lpa

1 - 4 years

4 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

HIRING ALERT INTERNATIONAL SEMI VOICE PROCESS (Bangalore)

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!

Are you an excellent communicator with a passion for customer service?

Heres your chance to work with top international clients and build a global career!

(Candidates with Excellent Communication and Immediate Joiner will be given preferences)

FOR FURTHER DETAILS

CONTACT:

HR Alvin

9513900438

(If the number is busy, just drop your CV or message on WhatsApp!)

Customer Support Associate Banking Voice Process (UK Rotational Shift)

Location: Manyata Tech Park, Bengaluru

Shift: UK Rotational

Salary: Up to 5.5 LPA + 30,000 Joining Bonus

Experience: Minimum 1 year experience (International Voice preferred)

Education: Any UG/Graduate

Work Mode: Work From Office

Job Description

We are hiring experienced candidates for a banking voice customer support process. The role involves handling calls from international customers, resolving queries, and delivering a high-quality service experience.

Roles & Responsibilities

Handle inbound customer calls related to banking queries

Provide accurate information and resolution within process guidelines

Maintain customer satisfaction and quality scores

Record interactions and update CRM systems

Escalate unresolved issues to the appropriate team

Requirements

Excellent communication skills in English (mandatory)

Minimum 1 year experience in customer support/voice process

Ability to multitask and follow compliance guidelines

Strong customer handling & problem-solving skills

Comfortable working in UK rotational shifts

Education

Any Undergraduate / Graduate

Shift & Transport

UK rotational shift

One-way cab facility (within 20 km radius)

Interview Rounds (ROI)

AMCAT (minimum score: 65)

Versant Communication Test

Operations Round

Benefits

Attractive salary package

30,000 joining bonus

Opportunity to build a career in the banking domain

Growth opportunities within the organization

Eligibility

Minimum 1 year experience

Excellent verbal communication skills

Immediate joiners preferred

CONTACT:

HR Alvin

9513900438

(If the number is busy, just drop your CV or message on WhatsApp!)

Regard,

Rivera Manpower Services

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