1 - 4 years
4 - 5 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
HIRING ALERT INTERNATIONAL SEMI VOICE PROCESS (Bangalore)
WARM GREETINGS FROM RIVERA MANPOWER SERVICES!
Are you an excellent communicator with a passion for customer service?
Heres your chance to work with top international clients and build a global career!
(Candidates with Excellent Communication and Immediate Joiner will be given preferences)
FOR FURTHER DETAILS
(If the number is busy, just drop your CV or message on WhatsApp!)
Customer Support Associate Banking Voice Process (UK Rotational Shift)
Location: Manyata Tech Park, Bengaluru
Shift: UK Rotational
Salary: Up to 5.5 LPA + 30,000 Joining Bonus
Experience: Minimum 1 year experience (International Voice preferred)
Education: Any UG/Graduate
Work Mode: Work From Office
Job Description
We are hiring experienced candidates for a banking voice customer support process. The role involves handling calls from international customers, resolving queries, and delivering a high-quality service experience.
Roles & Responsibilities
Handle inbound customer calls related to banking queries
Provide accurate information and resolution within process guidelines
Maintain customer satisfaction and quality scores
Record interactions and update CRM systems
Escalate unresolved issues to the appropriate team
Requirements
Excellent communication skills in English (mandatory)
Minimum 1 year experience in customer support/voice process
Ability to multitask and follow compliance guidelines
Strong customer handling & problem-solving skills
Comfortable working in UK rotational shifts
Education
Any Undergraduate / Graduate
Shift & Transport
UK rotational shift
One-way cab facility (within 20 km radius)
Interview Rounds (ROI)
AMCAT (minimum score: 65)
Versant Communication Test
Operations Round
Benefits
Attractive salary package
30,000 joining bonus
Opportunity to build a career in the banking domain
Growth opportunities within the organization
Eligibility
Minimum 1 year experience
Excellent verbal communication skills
Immediate joiners preferred
(If the number is busy, just drop your CV or message on WhatsApp!)
Regard,
Rivera Manpower Services
Rivera Manpower Services
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