Specialist-Workplace Services

Job Description

75719 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent. Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: External Posting Description, External Posting Footer. Overall Objectives of Job. The role focuses on leading and managing enterprise-grade mobile device management (MDM) deployments using Microsoft Intune across diverse models such as COBO, COPE, BYOD, and MAM-WE. It involves designing, enforcing, and enhancing MDM configurations for iOS and Android platforms, ensuring seamless integration of mobile security tools like Lookout for Work, Zscaler ZPA, and Microsoft Defender for Endpoint. A key objective is to define and enforce app protection policies, device compliance, configuration profiles, and conditional access across platforms. Implementing security measures like Always-On VPN, app data containerization, and supervision-restricted controls aligned with CIS benchmarks and GDPR is crucial. The role requires acting as the primary liaison with key OEMs/ISVs such as Microsoft, Apple, and Samsung for escalations, feature enablement, and strategic roadmap alignment. It involves driving vendor engagement roadmaps, contributing to enterprise partner programs, and supporting migration strategies across MDM platforms. Automation and reporting are central to the role, utilizing Microsoft Graph API, PowerShell, and Intune Data Warehouse for task automation and reporting. Managing configuration-as-code and automation pipelines using Azure DevOps, GitHub, or Jenkins, while maintaining documentation in Confluence and tracking tasks via Jira, is essential. Collaboration with cybersecurity, compliance, and network teams to enforce secure mobile practices is vital, alongside governance of platform integrations with a focus on change control, audit readiness, and business continuity. Required experience includes extensive expertise in Microsoft Intune, scripting, automation, and operational tracking platforms, with preferred certification as a Microsoft Certified: Endpoint Administrator Associate (MD-102). Qualification & Experience. 7+ years of hands-on enterprise experience managing mobile devices via Microsoft Intune (Endpoint Manager). Deep technical expertise in. Apple Business Manager (ABM) & VPP. Samsung Knox Mobile Enrollment (KME). Google Zero Touch Enrollment (ZTE). Apple Supervised Mode, Configurator, and DEP. Strong familiarity with. App Protection Policies (MAM). Conditional Access via Entra ID (Azure AD). Android Enterprise Fully Managed / COPE profiles. Track record of vendor engagement and roadmap contribution with Microsoft and Apple. Skilled in scripting and automation via PowerShell and Graph API. Familiarity with Confluence, Jira, and ServiceNow or similar platforms for operational tracking. Exposure to Workspace ONE (WS1), Jamf Pro, or similar platforms is a strong plus. CI/CD and DevOps tool experience (GitHub, Azure DevOps, Jenkins) is desirable. Skills/Specific Tasks/Activities performed . Technical (e.g. Coding (Java), Testing (Unit)). Enterprise MDM Leadership: Lead and manage enterprise-grade MDM deployments using Microsoft Intune, enhancing configurations for iOS and Android platforms, while integrating security tools and enforcing comprehensive app protection policies aligned with CIS benchmarks and GDPR. Vendor Engagement & Automation: Serve as the primary liaison with OEMs/ISVs like Microsoft, Apple, and Samsung to drive vendor engagement and strategic roadmap alignment, while automating tasks and reporting using Microsoft Graph API, PowerShell, and managing automation pipelines through Azure DevOps, GitHub, or Jenkins. Collaboration & Governance: Collaborate with cybersecurity, compliance, and network teams to enforce secure mobile practices, overseeing platform integrations with a focus on change control, audit readiness, and business continuity to ensure robust governance frameworks. Functional / Domain (e.g. Underwriting, Claims Mgmt.). Business / Client Engagement (e.g. Marketing, Consulting). Liaises with technical experts, delivery experts or respective service providers to ensure the service is balanced between both standard solutions and customer needs. Regularly provides communicates updates and creates transparency towards the customer . People Engagement (e.g. Hiring, Training etc.). Administrative / Compliance (e.g. Documentation, Quality etc.). Other tasks (any special / short term tasks that are occasional).