Specialist, Territory Planning and Analytics

Gartner for HR

3 - 6 years

5 - 8 Lacs

gurugram

Posted:5 days ago| Platform:

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Skills Required

data analysis service level sales operations medical insurance stakeholder management macros operations analytics crm recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Clients Service: Provide support to Gartner Sales Leaders
Engage with assigned Sales regions to provide timely and accurate resolution.
Work on ad-hoc and regular operational projects
Manage and resolve support requests from internal clients within service level agreements.
Engage with Sales Leaders and partners with members across functions to deliver value.
Partner within and across teams to Identify gaps, problem solve and improve processes
Mentor & train other team members on processes
Conduct data analysis and support reporting needs wide ranging secondary literature searches
Ensure data integrity by identifying discrepancies and updating datasets regularly
Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc
Successfully drive high complexity projects with minimal guidance
Gain strong understanding of internal systems and processes such as Account Moves Process guidelines and Rules of Engagement (RoE)
Responsible for running Quality checks on deliverables for other team members and providing inputs/feedback
Execute on business-critical sales operations: Provide service support for core TP&A processes which include:
Correct account alignment: Ensuring right Salesperson assigned to correct accounts
Efficient new hire intake process: Ensuring new to role sales associates have a robust territory as soon as they become quota eligible.
Personnel changes: Ensuring our internal processes and systems are set up when we have critical changes in our sale personnel. E.g., when sales associate join or depart the firm, when they have changes in their territories, etc.
Assist with transition and implementation of new processes.
Own and run specific workstreams/processes within the team independently

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