Specialist System Engineering

Job Description:

Key Roles and Responsibilities

• The Engineer will be responsible for supporting and implementing observability and monitoring requirements
• As part of an Agile Scrum team, will be building, operating, and maintaining the Observability, Monitoring. and Automation tools and Infrastructure applying laC principles
• Automating the development and deployment of dashboards, configuration, and alerts applying Configuration and Monitoring as Code principles
• Provide guidance, informal training, and recommendations regarding use of Dynatrace for application performance analysis
• Assist teams with onboarding to Dynatrace including configuration, automation, and training
• Utilize visualizations and data provided from Dynatrace to deliver application and infrastructure monitoring information to technical resources
• Use Dynatrace monitoring data to provide insight into maintenance of infrastructure and application health.
• Utilize Dynatrace artificial intelligence to identify problems and root causes.
• Create and maintain technical documentation and operating procedures.
• Conduct training and knowledge transfer for the team and tools users
• Define and maintain company standards for tagging and naming around observability infrastructure
• Collaborate with highly skilled and motivated engineering teams in diagnosing and resolving issues, engaging other technical resources as needed
• Work directly with stakeholders to optimize existing solutions and architect new ones to meet needs and expectations
• Experiment with new technologies and practices to find creative solutions to challenging problems and opportunities
• Working in different shifts overlapping US business hours , any 9 hrs from 2PM to 11PM or 9 PM to 6 AM in rotation as possible.

Required Qualifications

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• 8+ years of IT experience with significant focus on Observability and Monitoring Tools
• 4+ year experience writing automation and scripting (Selenium, JavaScript, or Python)
• 4+ year experience working on Dynatrace, Pipelines (Jenkins, ADO), Cloud (Azure, AWS), Kubernetes
• 3 year experience working in an agile scrum environment.
• 3 year experience in analyzing, and troubleshooting services and infrastructure issues in distributed systems

Preferred Qualifications

• Master's degree in Computer Science or Engineering.
• 4+ year experience designing, building, integrating, and testing observability and monitoring tools.
• 3 year experience working with the following technologies: NodeJS, Spring Reactive Stack, NoSQL, MuleSoft Knowledge & demonstrated experience in Agile methodologies and practice
• Ability to comfortably lead technical demo sessions to peers and leadership
• Ability to adapt to a rapidly changing environment and technologies
• Ability to work in a highly collaborative environment.

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.