Specialist Selene Finance

Job Title:

Attorney Oversight Specialist

Department:

Asset Management - Foreclosure

Reports To:

Attorney Oversight Manager

FLSA Status:

Exempt

Position Summary: The Attorney Oversight Specialist is responsible for reviewing, decisioning and documenting attorney scorecard rebuttals. The Specialist will be also providing support to quality control attorney scorecards prior to releasing the scorecard.

Essential Duties and Responsibilities:

• Responsible for timely processing attorney submitted rebuttals, which includes reviewing, decisioning and documenting the results for the final monthly attorney scorecard to reflect finding adjustments.
• Responsible for timely performing quality control attorney scorecards prior to releasing the initial scorecard to Selene’s Attorney Network.
• Manage special projects and reporting required by Management.
• Identifies compliance issues as they arise and provide the appropriate feedback to Selene Management.

• Ability to apply state legal foreclose processes when reviewing rebuttals.
• Ensures compliance with servicing agreements, investor requirements, federal and state laws.
• Stays informed of industry changes related to new foreclosure legislation.
• Participate in Attorney Firms rebuttal disputes.
• Ensure attorney rebuttals are processed and documented no later than the eighth day from receipt.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:

• A broad understanding of default mortgage servicing activities and requirements.
• An exceptional understanding of foreclosure statutes by states
• Excellent attention to detail.
• Ability to multi-task and consistently meet multiple deadlines.
• Strong verbal and written communication skills.
• Ability to work in a team environment.
• Strong customer-service orientation.
• Ability to use good judgment.

Competencies: To perform the job successfully, an individual should demonstrate the following:

Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events.

Business Ethics– Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.

Communications- Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Select and use appropriate communication method.

Customer Service- Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Dependability- Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.

Teamwork- Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.

Education/Experience: Associate's degree (A. A.) from two-year college required. Two to four years' related experience and/or training required.

Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with MSP, Black Knight/LPS and Fiserv preferred.

Certificates and Licenses: N/A

Supervisory Responsibilities: N/A

Travel: No travel

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical office environment with moderate noise levels.