Role Summary The Analyst is responsible for analysing, evaluating and managing mortgage-related tasks to ensure seamless operations and outstanding client service. This position requires a proactive approach to identifying challenges and implementing effective solutions while adhering to the highest standards of accuracy and efficiency. Job Requirements Education Any graduate Roles and Responsibilities Process and analyse mortgage data with precision. Leverage MS Excel to manage and interpret datasets. Collaborate with cross-functional teams to drive operational efficiency. Follow established SOPs and ensure compliance with company standards. Participate in knowledge transfer and cascade programs. Contribute to operational ramp-up and stabilization activities. Support system and application access processes for smooth transitions. Build and nurture strong relationships with stakeholders and team members. Identify potential risks and proactively propose mitigations. Required Skills: 1-2 years of experience in US Mortgage operations. Proficiency in MS Excel for data analysis and reporting. Experience with Encompass software or similar tools. Soft Skills: Meticulous attention to detail and a drive for accuracy. Strong problem-solving skills with a proactive approach to challenges. Adaptability to a fast-paced and evolving work environment. Strong interpersonal skills to foster collaboration and uphold company values.
Job Title: Attorney Oversight Specialist Department: Asset Management - Foreclosure Reports To: Attorney Oversight Manager FLSA Status: Exempt Position Summary: The Attorney Oversight Specialist is responsible for reviewing, decisioning and documenting attorney scorecard rebuttals. The Specialist will be also providing support to quality control attorney scorecards prior to releasing the scorecard. Essential Duties and Responsibilities: Responsible for timely processing attorney submitted rebuttals, which includes reviewing, decisioning and documenting the results for the final monthly attorney scorecard to reflect finding adjustments. Responsible for timely performing quality control attorney scorecards prior to releasing the initial scorecard to Selene’s Attorney Network. Manage special projects and reporting required by Management. Identifies compliance issues as they arise and provide the appropriate feedback to Selene Management. Ability to apply state legal foreclose processes when reviewing rebuttals. Ensures compliance with servicing agreements, investor requirements, federal and state laws. Stays informed of industry changes related to new foreclosure legislation. Participate in Attorney Firms rebuttal disputes. Ensure attorney rebuttals are processed and documented no later than the eighth day from receipt. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: A broad understanding of default mortgage servicing activities and requirements. An exceptional understanding of foreclosure statutes by states Excellent attention to detail. Ability to multi-task and consistently meet multiple deadlines. Strong verbal and written communication skills. Ability to work in a team environment. Strong customer-service orientation. Ability to use good judgment. Competencies: To perform the job successfully, an individual should demonstrate the following: Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics – Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Select and use appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability- Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork- Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Education/Experience: Associate's degree (A. A.) from two-year college required. Two to four years' related experience and/or training required. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with MSP, Black Knight/LPS and Fiserv preferred. Certificates and Licenses: N/A Supervisory Responsibilities: N/A Travel: No travel Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in a typical office environment with moderate noise levels.
You are responsible for building and maintaining application assignments based on employee attributes such as role, department, and location. Work with stakeholders to integrate Okta SSO with the department's existing applications while minimizing the impact on business. Work with the Workday team supporting our integration and changes between Workday and Okta. Establish best practices for assigning applications to user groups and document the process. Refine and improve Onboarding and Offboarding workflows and automation. Lead initiative to identify application assignments based on department and role. Troubleshoot Okta-related issues and work with the Okta support team to resolve issues. Perform audits of accounts on a routine basis for compliance Owns projects, overseeing a project from start to finish Accountable for establishing project milestones and project deliverables Routinely contributes to IT documentation and Knowledge Base You have 3-5 years of Okta administration, preferably in an enterprise environment. You have worked with stakeholders to establish a project plan for migrating their applications over to Okta You have experience managing a Workday integration with Okta and supporting ongoing changes between the systems You are familiar with user provisioning and lifecycle management within Okta and integrated applications You are a doer, strive for excellence, and make every effort to unblock issues You have a passion for automation and improving work efficiency A self-starter, ability to multitask, prioritize issues based on severity and work independently Maintains close attention to detail and follows a task to completion Ability to communicate clearly both verbally and in writing You have experience leveraging APIs between applications to build automation workflow. Ability to identify gaps in procedures to improve service delivery, test, monitor and evaluate levels of service provided Ability to provide insight into software installation and support for multiple vendors Ability to participate in defining requirements for software licensing processes, implement & follow them Ability to work with existing interfaces, explore major issues, assist with current and planned integration initiatives Ability to gauge changes in situations and attempts to do things differently to improve performance Ability to proactively thinks of new ideas to improve and work with agile methods Ability to respect team diversity, and adapt own actions to ensure inclusivity at workplace Ability to understand individual goals and their alignment to the organizational objectives Ability to adopt an innovative and forward thinking approach in delivery Ability to understand stakeholder perspective and ask the right questions and maintain stakeholder confidence Open to constructive feedback and ability to effectively incorporate learning into future actions Ability to proactively learn on the job and set self-development expectations Ability to drive constant commitment to achieve the highest standards of process efficiency and proactively takes responsibility for tasks beyond one’s own area of work Ability to seek information from multiple sources, anticipates problems, understand risks and consequences for logical solutions and structured planning Ability to work collaboratively with others and openly share learnings and effectively manage inter-personal conflicts Ability to articulate both simple and complex ideas, practices active listening, can understand the main ideas of complex text & interact with a degree of fluency and spontaneity in English
Core Responsibilities: Funding - Reconcile warehouse balances and cash balances daily, Book journal entries, maintain loan level accounting schedule, interest accruals for income & expense for warehouses, communicate with funding team on regular basis, communicate with investors, Escrow recons, Income recons, additional wire requests, research variances. US Mortgage Experience is a must General Ledger Experience Organized & follow the outlined steps Work independently Effective Communication is a must Tool Knowledge: Expertise in MS Office, Excel specifically is a must. Experience in Workday will be a plus Education Qualification: CA Degree or CPA equivalent
This role is specifically responsible for the following: Defining and documenting processes for LMS and related learning platforms aligned to governance standards for consistent end-user experiences Creating, loading, and maintaining currency of data that goes into the LMS and related learning platforms Supporting end-users with LMS and related learning platform questions Consulting with departments on learning platform needs related to business requirements, and providing potential technology solutions in alignment with the learnings trategy Testing LMS and related learning platforms prior to upgrades and for integrations Driving continuous improvement in processes Ensuring a positive end user experience that allows for ease of use, navigation, and findality of content/data This role reports to the Learning Technology & LMS Administration Manager. Key Responsibilities Performs day-to-day functions in the LMS and related learning technologies such as maintaining user database, assigning required learning modules, uploading online modules, and maintaining system functions Creates learning technology roadmap, in partnership with the Manager of Learning Technology & LMS Administration, and in alignment with the learning strategy Troubleshoots LMS and related learning platform issues Consults with departments on the use of the LMS to support effective business processes, and seeks to understand learning needs that may involve learning technology solutions Performs system testing for changes/updates to the LMS Works closely with super-users, trainers, and administrative staff on entering data, pulling reports, and performing other functions in the LMS Creates reporting strategy and provides reports to stakeholders, and analyzes learning data usage Assists with special projects that may involve the analysis of the data within the LMS Requirements Minimum 1-2 years in Learning & Development Experience in LMS administration and learning technology, Experience in Workday will be an added advantage Basic excel skills will be prefered Excellent organizational and prioritization skills with a focus on details Provides exemplary service to internal customers Strong communication skills, collaboration and influence skills Process-oriented with a focus on execution Experience in establishing governance processes, operational processes for learning administration and coordination Knowledge of adult learning, the use of technology in learning, learning innovations High sense of accountability and assertiveness Any Bachelors degree or degree in leaning technology will be preferred
ROLE AND RESPONSIBILITIES Design and architect observability solutions to make business workflows efficient, adaptable, scalable, and reliable. Incident management , coordinate response effort, communicate with stake holders and maintain control over incident response. Build software and systems to manage services and applications through automation Deployment, support and monitoring of existing and new services, platforms, and application stacks Measurement and optimization of various workloads performance Responsible for availability, performance, efficiency, change management, monitoring, emergency response, capacity planning and resiliency of the entire Progress Residential technology platform. Ensure availability of the platform with an emphasis on automating mundane and repetitive tasks. As part of capacity management responsibilities, perform organic demand forecasting, incorporate inorganic demand generation sources into demand forecasting, and conduct regular end-to-end load and failover testing of the system. Ensure strict change management is adhered to by following best practices such as implementing progressive rollouts, quickly and accurately detecting problems, and rolling back changes safely when problems do occur. Implement DevOps best practices such as Canary/Blue-Green deployment & continuous monitoring. QUALIFICATIONS AND TECHNICAL SKILLSETS: Bachelor's degree in information technology, Computer Science, or equivalent engineering field with 5+ years of experience in DevOps or SRE Must have 1+ years hands-on experience with Amazon Web Services in a live production environment Must have a solid understanding of the principles of Site Reliability Engineering Well-versed in DevOps fundamentals and toolchains Experience with observability tools such as New Relic, Datadog, Splunk, Logz etc. Good understanding of network infrastructure (firewalls, ACLs etc.) Experience working with one of IAC frameworks such as AWS CDK, CloudFormation, Serverless, Terraform Proficiency with Python is a plus.
Position Summary We are seeking a detail-oriented and proactive Compliance Analyst to join our PES India offshore team. In this role, you will report directly to the Information Security Team and will be responsible for reviewing vendor questionnaires, supporting state examinations, and ensuring alignment with regulatory and security requirements. This position requires hands-on experience with third-party vendor management processes, a solid understanding of security frameworks, and familiarity with compliance audits. The role is based in our PES India office and requires on-site presence. ________________________________________ Key Responsibilities Review, analyze, and validate vendor due diligence questionnaires for completeness and compliance. Support state examination activities by coordinating documentation, responses, and follow-ups. Assist with third-party vendor management, ensuring adherence to security and compliance requirements. Collaborate with internal stakeholders and vendors to remediate compliance gaps. Participate in NIST audits and Audit Board activities as needed. Apply knowledge of security frameworks (e.g., NIST, ISO 27001, SOC 2) in vendor and internal assessments. Document findings, prepare reports, and maintain compliance records in accordance with company policy. Support ongoing enhancements to compliance policies, procedures, and internal controls. ________________________________________ Qualifications 2–3 years of experience in compliance, risk management, or vendor management (financial services experience preferred). Strong knowledge of security frameworks such as NIST, ISO, SOC 2, or COBIT. Hands-on experience with third-party risk management processes. Familiarity with audit preparation and response (NIST audits, Audit Board preferred). Excellent organizational, analytical, and problem-solving skills. Strong verbal and written communication abilities. Ability to work independently and effectively in a team-oriented environment.
As a Staff Accountant I at our company, you will be responsible for overseeing the day-to-day accounting functions for a portfolio of multifamily properties. Your role will involve analyzing general ledger activity, preparing monthly financial statements, and managing the cash position of the portfolio. Your commitment to providing excellent service to both internal and external customers is crucial. **Key Responsibilities:** - Analyze general ledger activity for multifamily rent properties to ensure revenue and expenses are accurately recognized - Prepare monthly financial statements for the assigned portfolio, including closing entity books, journal entries, and balance sheet reconciliation - Manage capital escrows, ensuring timely completion of repairs and compliance with loan agreements - Conduct monthly bank reconciliations and assist in detecting/correcting adjustments promptly - Undertake special projects as assigned **Qualifications Required:** - Bachelor's Degree in Accounting or equivalent experience of 4 years - Basic knowledge of standard accounting practices and procedures - Proficiency in Microsoft Excel and Microsoft Office applications - Ability to thrive in a fast-paced, deadline-driven environment - Strong interpersonal skills to collaborate with a diverse group of people and customers If you have experience with Yardi or other multifamily accounting software, hold a CPA certification or are eligible to take the CPA exam, it will be considered a plus. Join us in this role where you can grow your accounting skills and contribute to the success of our multifamily property portfolio.,
Roles & Responsibilities Operational Excellence 1. Measures and documents staff performance, tracks time and attendance, and responsible for providing monthly and annual reviews. 2. Takes and resolves escalated calls/complaints. 3. Provides coaching regarding quality assurance and creates associate remediation plans when staff is performing below expectations. 4. Responsible for new hire and on-going associate training. 5. Provides recommendations for procedural changes and improvements as they pertain to the department. 6. Responds to investor inquires and assisting staff when incoming and outbound calls when required. 7. Assist manager with monitoring reports to ensure department and investor metrics are met. 8. Assist manager with determining the team’s daily activities and ensuring associates are fully engaged throughout the day. 9. Participates in presentations for investors, rating agencies, and other servicing platform visitors. 10. Clearly communicates strategies to team members and other stakeholders. Stakeholder Management 1. Participates in presentations for investors, rating agencies, and other servicing platform visitors. Governance & Compliance 1. Establish proper records, approvals, documentation, and audit trails for all transactions. 2. Ensure adherence to the implementation of effective governance, compliance, and risk management frameworks. 3. Manage issues to mitigate impact and risk by early detection of risk items & active team involvement Key Result Areas 1. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. 2. Support in improving existing processes and automation of established processes & procedures External Skills And Expertise Job Requirements Education High school diploma or general education degree (GED) required. Bachelor's degree (B. A.) or higher in business related field from an accredited four-year college or university preferred. Three to five years' related experience and/or training required. Relevant Experience Three to five years’ related experience and/or training; or equivalent combination of education and experience. Loan servicing knowledge Technical Know-how/Tools used Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with MSP, Black Knight/LPS and Fiserv preferred. Also database software and loan servicing systems (such as Fidelity). Behavioral Skills Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.
Position Summary: The Default Servicing Specialist supports the Loan Resolution Department, prepares then sends trial and loan modification agreements and closing documents for short sales, modifications and post-closings. Assembles documents for executing, notarizing, recording and imaging. Verifies the calculator matches the modification documents and confirms Selene’s system of record is accurate. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Processes loan modifications and HUD Partial Claims. Updates and maintains the correct status for loans in the pipeline for Selene and private label clients. Processes payment applications, reversals, waiving of fee requests, etc. as required in the modifications or post-closing processes. Performs a quality control review of loan modification documents for accuracy. Works closely with internal departments throughout the loan modification closing process. Prepares and sends the modification documents for recording. Reviews title reports to verify title is clear and ready for closing. Processes closing documents for short sales. Updates multiple screens in Selene’s system of record. This is not a work from home opportunity. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: Excellent attention to detail. Ability to multi-task and consistently meet multiple deadlines. Strong verbal and written communication skills. Ability to work in a team environment. Strong customer-service orientation. Ability to use good judgment. Competencies: To perform the job successfully, an individual should demonstrate the following: Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Education/Experience: High school diploma or general education degree (GED) required. Associate's degree (A. A.) from two-year College preferred. Up to two years' related experience and/or training required. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with MSP, Black Knight/LPS and Sagent preferred. Certificates and Licenses: N/A Supervisory Responsibilities: N/A Travel: Some travel maybe required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in a typical office environment with moderate noise levels. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit while working at a desk, occasionally standing, walking, and using hands to lift and/or move up to 25 pounds. May also climb or balance; stoop, kneel, crouch or crawl. Needs to be able to talk and hear, but no special vision is required beyond the ability to see in order to read.