Role Summary The Analyst is responsible for analysing, evaluating and managing mortgage-related tasks to ensure seamless operations and outstanding client service. This position requires a proactive approach to identifying challenges and implementing effective solutions while adhering to the highest standards of accuracy and efficiency. Job Requirements Education Any graduate Roles and Responsibilities Process and analyse mortgage data with precision. Leverage MS Excel to manage and interpret datasets. Collaborate with cross-functional teams to drive operational efficiency. Follow established SOPs and ensure compliance with company standards. Participate in knowledge transfer and cascade programs. Contribute to operational ramp-up and stabilization activities. Support system and application access processes for smooth transitions. Build and nurture strong relationships with stakeholders and team members. Identify potential risks and proactively propose mitigations. Required Skills: 1-2 years of experience in US Mortgage operations. Proficiency in MS Excel for data analysis and reporting. Experience with Encompass software or similar tools. Soft Skills: Meticulous attention to detail and a drive for accuracy. Strong problem-solving skills with a proactive approach to challenges. Adaptability to a fast-paced and evolving work environment. Strong interpersonal skills to foster collaboration and uphold company values.