Specialist Employee Experience

PeopleStrong

1 - 2 years

0 - 1 Lacs

mumbai

Posted:2 weeks ago| Platform:

Apply

Skills Required

vendor payments invoice verification vendor sourcing

Work Mode

Work from Office

Job Type

Full Time

Job Description

This pivotal role entails overseeing operational quality & serving as the primary client contact for service-invoice related matters, all while prioritizing client satisfaction. Navigate a hierarchical structure encompassing Managers and Department Head, while also serving as the point of escalation for clients.
Collaborate with support functions like Finance & Accounts and HR Business Partners to execute critical processes such as Executive Integration Program for effective payment process.
Engage with Technology Teams to enhance systems and tools, aiming for streamlined processes for concerns and issues.
Contribute to the design of integration and lifecycle process frameworks.
Ensure all HRSS activities adhere to SLAs and timelines outlined in SOPs.
Monitor vendor query responses to ensure compliance with SLAs.
Investigate incidents and take appropriate actions on invoice processing.
Intermediate knowledge of excel and accounts related to HR Shared Services.
Advanced grasp of raising invoices and effective follow up of timely closures of payments ensuring adherence to vendor contract SLAs.
Role & responsibilities

Preferred candidate profile

More Jobs at PeopleStrong

Regional Sales Manager (HR Tech / HRMS)

Mumbai, Maharashtra, India

6.0 - 6.0 yrs

Salary: Not disclosed

Regional Sales Manager - Payroll Services

Mumbai, Maharashtra, India

6.0 - 6.0 yrs

Salary: Not disclosed

Associate Vice President Sales - Payroll

Gurugram, Haryana, India

15.0 - 15.0 yrs

Salary: Not disclosed

Regional Sales Manager (HR Tech/ HRMS)

Gurugram, Haryana, India

6.0 - 6.0 yrs

Salary: Not disclosed

Regional Sales Manager - Mid Market HRMS

Gurugram, Haryana, India

6.0 - 6.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.