Specialist-Digital Initiatives-Retail Asset Operations

As a Specialist in Digital Initiatives within Retail Asset Operations at our company, you will play a crucial role in enhancing the bank's digital presence. Your role will involve utilizing both technical and functional skills to develop technology solutions that support various front-end teams in their digital journeys, such as business, collections, and customer service. By implementing technological solutions effectively, you will contribute to increasing digitalization penetration within the organization. **Key Responsibilities:** - Experience in Sprint planning, scoping development requirements, Agile methodology, and conducting project presentations with sprints TAT and product backlogs. - Proficiency in banking industry practices related to EMI presentation and recovery processes. - Expertise in requirement gathering, analysis, finalization, BRD writing, solution designing, and integration of all digital products. - Ability to integrate with various APIs and create test scenarios for system enhancements. - Identification of project deliverables, task organization, stakeholder follow-ups, and milestone achievement within timelines. - Knowledge of finance or similar loan systems including LOS and LMS configurations and API integrations. - Familiarity with NPCI digital products, system architecture, mandates management systems, and SCRUM framework. - Coordination with support teams, closure of dependent tasks, project tracking, and management. - Review and monitoring of testing activities, verification of test scenarios, and documentation. - Strong communication skills and proficiency in tools like SAS, MS Visio, or similar applications. - Effective management of internal stakeholders and superior skills in managing turnaround time and quality. **Qualifications Required:** - Graduation in any discipline and Post Graduation in any field. - 5-10 years of relevant experience in operations. In addition to the above responsibilities, you should be well-versed in lending systems like Finn One, possess strong communication skills for engaging with senior stakeholders, and demonstrate expertise in project management lifecycle for effective project delivery. As part of your managerial and leadership responsibilities, you will be expected to uphold our company's "Customer First" culture by encouraging the team to prioritize high-quality service delivery for customer satisfaction. Collaboration with various teams across the organization will be essential to ensure the smooth functioning of business operations. We look forward to welcoming a dynamic professional like you who can drive digital initiatives and contribute to the growth and success of our organization.,