Posted:2 days ago|
Platform:
On-site
Full Time
· Manage the daily operations of the spa and wellness center.
· Supervise and coordinate a team of therapists, front desk staff, and housekeeping support.
· Ensure excellent customer service and a consistently high-quality guest experience.
· Drive spa sales, upselling services and products to increase revenue.
· Handle appointments, walk-ins, and client relationship management.
· Monitor inventory, place orders, and manage vendor relationships for spa supplies.
· Ensure hygiene, cleanliness, and safety standards are strictly maintained.
· Maintain reports on sales, feedback, and employee performance.
· Plan promotions, offers, and seasonal service menus in coordination with marketing.
· Diploma or Certification in Spa Management / Wellness / Hospitality or related field.
· 2 to 4 years of experience in managing a spa, wellness center, or luxury salon.
· Excellent interpersonal and communication skills.
· Knowledge of various massage and beauty therapies and spa operations.
· Strong customer focus with a pleasing personality and attention to detail.
· Experience using spa booking or POS software is a plus.
· Ability to lead and motivate a team.
A serene work environment focused on health, wellness, and guest satisfaction
Fracspace Limited
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