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8.0 - 10.0 years
7 - 8 Lacs
Gurugram
Work from Office
Purpose of the Role The candidate will be responsible for Planning, setup, implementation, maintenance of IT Infrastructure, Cloud Infrastructure, IT Security and compliance. Qualifications and Experience Qualifications: BE / BTech / MCA Certification on any Cloud Infrastructure will be added advantage Experience: 9 -10 years of experience in IT Infrastructure Key Deliverable of the Role Experience in IT infrastructure management, systems administration, network troubleshoot and end-user services Administration of AD, O365, Switches, Firewall, Gateway and Endpoint Security Hands-on skills on Zscaler, FortiGate, Sophos Endpoint security measures Worked on Manage Engine Asset Inventory and IT Helpdesk Ticketing System Experience in setup VC Applications like MS Teams, Google Meet and Zoom Skills, Softwares and Competencies 1. Hardware & Software Support Install, configure, and troubleshoot of laptops, printers and mobile devices Basic hardware replacement (RAM, HDD/SSD, batteries, etc.) OS installation and configuration (Windows, Linux, macOS) Application/software deployment and issue resolution 2. Network & Connectivity • LAN/WAN troubleshooting and support • Wi-Fi access point management and configuration • VPN configuration and remote user support 3. User Access & Identity Management • Active Directory (user creation, password resets, group policy updates) • Email account setup and permissions (Office 365/Exchange) • Cloud drive and folder access permissions like OneDrive and Durva 4. Security & Compliance • Endpoint protection and antivirus management (e.g., Sophos, Defender) • Security patching and software updates • Awareness of basic IT security policies and user best practices 5. Ticketing & Incident Management • Experience with ticketing tools (Zoho Desk, ServiceNow, Freshservice, Jira, Salesforce) 6. Tools & Technical Proficiency • Remote support tools (AnyDesk, TeamViewer, RDP)
Posted 1 month ago
6.0 - 11.0 years
8 - 11 Lacs
Hyderabad
Work from Office
Key Responsibilities: Administer and maintain Active Directory environment, including user accounts, OU structure, and security groups. Perform system administration tasks on Windows Server and client operating systems. Configure, monitor, and maintain Sophos Firewall , including web filtering, IPS, SSL VPN, and IPsec VPN setups. Manage LAN and WAN infrastructure and ensure optimal connectivity and performance. Design, implement, and troubleshoot Group Policies (GPOs) . Administer and troubleshoot DNS and DHCP servers. Configure and support SSL VPN and IPsec VPN for secure remote access. Handle patch management for servers, workstations, and security appliances. Manage and troubleshoot Aruba access points and wireless network performance. Administer Sophos Endpoint Protection , ensuring compliance and threat prevention. Manage Office 365 environment including user administration, licensing, and mail flow. Develop and maintain PowerShell scripts for automation and administrative tasks. Administer Azure AD and Intune for identity and device management in a hybrid environment. Requirements: Proven experience in system and network administration. Strong understanding of Active Directory, GPO, DNS, DHCP , and Windows Server platforms. Linux Platform hands on Hands-on experience with Sophos Firewall and Sophos Endpoint . Good knowledge of LAN/WAN technologies and troubleshooting. Experience with Aruba wireless solutions is preferred. Proficiency in Office 365 administration . Working knowledge of PowerShell scripting . Familiarity with Azure AD and Intune MDM/MAM solutions. Excellent problem-solving and communication skills.
Posted 1 month ago
4.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Role- Network Engineer Work Experience Required : Minimum 4 Years as a network engineer Location: Okhla Phase 1, New Delhi About us: Founded in New Delhi, India, Esconet Technologies Limited is a leading name in IT Infrastructure solution sales and services. Formerly known as Esconet Technologies Pvt. Ltd., we transitioned to a public company in September 2023. With a goal to elevate the future of digital transformation, we are committed to providing robust, scalable, and sustainable IT solutions to our diverse clientele. Our Expertise: Esconet Technologies is a trusted partner for top OEMs, including Dell Technologies, HPE, VMware, Intel, AMD, NVIDIA, and Microsoft. Our offerings range from Servers, GPU-based Workstations, Data Storage Systems, to Supercomputers under our own brand, HexaData. We design, develop, and deploy high-quality solutions that are tailored to meet the unique needs of businesses in SME, Enterprise, Government, and Public Sector verticals. Job Description: 1. Responsible for providing support as a Resident Network Engineer with specialization in firewall management and network management. 2. End user support for LAN and wireless. 3. Provides Wi-Fi facilities to the end users. 4. Server Support (Radius Server). 5. Ruckus|Aruba|Arista switch conf. and ZoneDirectior|Wireless Controller|Access points. 6. Access points troubleshooting and management. 7. Hands on experience in Cisco, Aruba, Rukus Wireless, Fortigate & Cisco, Dell Switches. 8. Hands on experience in firewall Cisco, Fortinet, Sophos, EIGRP, OSPF, BGP, RIP protocols, VLAN, DHCP, VTP, NAT, STP. Work Experience Required: Minimum 3 Years. Required Skills: CCNA/ CCNA Certified Routing Switches Network Firewall Administration Network Management Benefits: Accidental Insurance, Leave Encashment, Provident Fund, Gratuity as per rule, over and above CTC.
Posted 1 month ago
4.0 years
4 - 7 Lacs
Delhi
On-site
Job description -Handling Sophos X2300 firewall. ▪ Building AWS, handling & Manage ▪ Mangage AD Server with OU Policy. ▪ Manage Task Tracker server (ticketing software). ▪ Installing VPN design connection and protocols, IPSEC tunnel configuration, encryption, and integrity protocols in firewall. ▪ Configuration VLANs, DHCP, DHCP address blocks, DNS settings, and security policies and routing. ▪ Configure and installing wireless networking.. ▪ Maintains proper back-up systems and ensures system security ▪ Making Anti-virus Server with Client Policy software is updated periodically ▪ Handling troubleshoots and solving of all computer and internet related problems, prepares information needed, and maintains telephonic support ▪ Keeping an inventory of hardware and software and updates list as soon as changes occur. And Rebuild/Manage filing System ▪ Maintain 2 Servers with OS window 2016/2008 server. (AD Server, TT Server ▪ Manage Web BigRock with 15 domain & CPanel and Website and Email. Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Schedule: Morning shift Application Question(s): what is your current salary and expected salary? Experience: total work: 4 years (Preferred) Work Location: In person
Posted 1 month ago
3.0 years
3 - 5 Lacs
India
On-site
Organisation Name : Ganesh Green Bharat Limited Job Title: Assistant IT Network Manager Department: Information Technology Location: Nandasan Plant & Head Office, Ahmedabad Reporting To: Head of Operations Salary Range 30k – 45k Per month Experience – Minimum 3 years with a mid size company Job Summary We are seeking an experienced and proactive Assistant IT Network Manager to lead the planning, implementation, and management of our IT infrastructure across our manufacturing units and head office. This role is critical to ensuring secure, stable, and high-performance connectivity while aligning with business continuity and cybersecurity requirements. The ideal candidate will possess hands-on experience in network and server administration, strong documentation and compliance practices, and a collaborative mindset to support evolving manufacturing technologies and ERP systems. Key Responsibilities 1. Network & Infrastructure Management Design, configure, maintain, and monitor LAN/WAN networks across two locations. Administer and optimize networking devices including switches, routers, firewalls (e.g., pfSense, FortiGate), and wireless access points. Ensure secure connectivity between sites using VPN or leased lines. Maintain and document structured cabling and network architecture. Enforce access control and data usage policies in coordination with HR/Admin as per company IT policy. 2. System & Server Administration Manage local and cloud-hosted environments (e.g., ERP, NAS, Email Servers, CCTV, File Servers). Administer Active Directory, DNS, DHCP, and VPN services. Define and execute backup and disaster recovery strategies. 3. Cybersecurity & Access Control Implement security protocols, firewalls, endpoint protection, and patch management. Manage user access policies and conduct regular security audits. Perform vulnerability assessments and coordinate penetration testing where necessary. 4. Technical Support & Troubleshooting Provide Level 1–2 support for networking, system issues, hardware, software, and peripheral devices. Maintain IT asset inventory and help desk documentation. Liaise with third-party vendors for hardware/software support, licensing, and warranties. 5. IT Compliance & Documentation Ensure compliance with industry standards such as ISO/IEC 27001. Maintain detailed documentation including network diagrams, SOPs, configuration logs, and audit records. Prepare IT performance reports and system uptime analytics. 6. ERP & Manufacturing IT Integration (Preferred but optional) Coordinate with ERP vendors to maintain performance, data security, and user access. Support the integration of systems such as SCADA, PLCs, CNCs, and Access Control into the network infrastructure. Collaborate in IIoT and smart factory initiatives. Credentials & System Management The Assistant IT Network Manager will also be responsible for the secure management of credentials and digital assets, including but not limited to: Email and Office365 admin credentials for all company domains. ERP (e.g., Odoo), HRMS (Old/New), Tally login and access control. System-wide user ID and password management. HO & Plant IT asset mapping with employee-wise details. Maintenance of all vendor support credentials, license keys, static/dynamic IPs, payment schedules, agreements, and associated documentation. Oversight of printing solutions, CCTV systems, biometric systems, and software license distribution. Required Skills & Qualifications Between 3-5 years of hands-on experience in IT infrastructure and network administration. Proven experience with firewalls (e.g., pfSense, FortiGate, Sophos), managed switches, VPNs. Knowledge of server management (Windows/Linux), AD, virtual environments (VMware/Proxmox), and backup tools. Familiarity with ERP systems (Odoo, SAP, or Oracle preferred). Strong troubleshooting, communication, and project management capabilities. Preferred Certifications Networking & Security: CCNA, CCNP, CompTIA Network+/Security+ Microsoft/Server: MCSA, MCSE Firewall/Security: Fortinet NSE, pfSense Certification Programming: Basic understanding of Python or similar scripting language Note: Routine hardware maintenance, software installations, and basic troubleshooting may be performed by internal technicians or outsourced vendors under the supervision of the IT department. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Location: In person
Posted 1 month ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Department: Technology Location: Pune Description We are looking for a skilled and experienced IT Security Analyst to join our team. In this role, you will be responsible for monitoring security alerts and service tickets, delegating tasks to the appropriate team members and coordinating effectively with both internal teams and end users. You will also ensure compliance with established policies and procedures, while proactively following up with stakeholders to drive the timely resolution and closure of tickets. What You'll Do… Communication of security vulnerability process Identify the affected resources that the vulnerability applies to Identify the validity of vulnerability Communicate the vulnerability to affected stakeholders Work closely with stakeholders to ensure closure/resolution based on SLA Execute necessary retesting to audit/confirm actual closure Monitoring alerts and tickets including generated through multiple security tools Responding to tickets and emails within SLA Delegating tickets to appropriate team members Focus on quality control within the IT security team Co-ordinate with teammates and end users for updates Follow up with stakeholders and team members for ticket closure Feedback or customer satisfaction Complies with the policies and procedures of the organization. What You’ll Need… At least 1+ year of experience working as Security Analyst Bachelors in computer science, IT, or related field Ticketing tool knowledge -familiar with ITIL process of closing actions in tickets Understanding of IT security framework like ISO 27001& NIST800sp Knowledge of AWS, Email gateway (Proofpoint)& Antivirus Must be familiar with Windows & application patching process Good team player Excellent communication abilities (verbal & writing). Willing to work in rotation shifts(24x7) Experience from IT audit field will be added advantage Technical requirement –Familiar with alerts generated by technologies like AWS Guard Duty, Proofpoint, Sophos AV, OpenVAS, etc. Here’s What We Offer … At Shipco-IT, we pride ourselves on our vibrant and supportive culture. Exciting Work Culture : Join our friendly, supportive team and start making a difference from day one Innovate Logistics : Help improve global efficiency and shape the future of logistics Collaborative Environment : Work with leaders in the industry in a creative and open culture Growth Opportunities: Reach your full potential with abundant professional and personal development options Competitive Compensation: Earn a salary that reflects your skills and expertise Awards and Recognition: For outstanding performance or significant contributions to the company's success Join Shipco-IT and be part of a team that’s shaping the future of the transportation and logistics industry. Visit us at www.shipco-it.com / www.shipco.com follow us on LinkedIn
Posted 1 month ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Department: IT Infrastructure & Operations Location: Corporate Office, Gurgaon Employment Type: Full-Time About the Company PlusWealth is a dynamic and innovative company committed to providing exceptional financial solutions and services. Our team thrives on collaboration, creativity, and a passion for excellence. We are looking for a dedicated IT Support Specialist to join our team and help maintain our cutting-edge technology infrastructure. At PlusWealth, we are dedicated to delivering exceptional trading experiences in the financial markets. Job Summary: IT Support Specialist is responsible for the design, implementation, maintenance, and continuous improvement of PlusWealth’s enterprise IT infrastructure. This role ensures high availability, scalability, and security of infrastructure systems across data centers, cloud environments, end-user platforms, and networks. The engineer collaborates with compliance, security, business, and application teams to align infrastructure with strategic goals, especially in a regulated financial environment. Key Responsibilities: Design and implement robust and scalable infrastructure solutions across cloud (AWS/Azure), on-premise, and hybrid environments. Knowledge of Active Directory Ensure high availability and disaster recovery readiness of IT infrastructure, including backups, DR drills, and business continuity planning. Manage and monitor servers (Windows/Linux), virtualization (VMware/Hyper-V), storage systems, firewalls (Fortinet/Sophos), switches, and endpoint security/DLP Support end-user computing environments (laptops/desktops, VPN, Office 365, collaboration tools) with defined SLAs. Knowledge of Office 365 admin portal, Team Admin portal etc Lead system upgrades, patching, performance tuning, and root cause analysis for infrastructure incidents. Enforce security best practices in coordination with InfoSec and Compliance, ensuring SEBI and CSCRF circulars are addressed technically. Create and maintain infrastructure documentation, network diagrams, asset inventories, and configuration baselines. Work with compliance and audit teams to ensure systems are aligned with IT policies, data protection, and regulatory requirements. Manage vendors and service providers, including AMCs, warranties, and hardware/software procurement. Provide technical support during onboarding of new locations, users, or business units. Key Skills & Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Industry certifications (CCNA, MCSA, VMware, ITIL, Azure/AWS) are a plus. 4–7 years of experience in IT Infrastructure roles, preferably in financial services or regulated environments. Strong understanding of enterprise IT components: networking, servers, firewalls, cloud services, storage, endpoint security, and backup. Experience with tools such as Microsoft Active Directory, Group Policies, Exchange Online, MDM (Intune), Azure AD, and cloud IAM. Knowledge of SEBI/CSCRF compliance and experience with IT audits is a strong advantage. Excellent troubleshooting skills, documentation practices, and ability to work independently or as part of a team. Show more Show less
Posted 1 month ago
10.0 years
0 Lacs
Visakhapatnam, Andhra Pradesh, India
Remote
POSITION SUMMARY We are seeking a highly skilled and self-driven Senior Network Engineer to take full ownership of our company's network infrastructure. This is a solo contributor role ideal for someone who thrives in an independent setting and is passionate about designing, securing, and managing enterprise-grade networking systems. The ideal candidate will be responsible for ensuring optimal performance, security, and availability of the entire corporate network, including LAN, WAN, wireless, and firewall systems. ESSENTIAL FUNCTIONS Functional Responsibilities: Design, configure, and manage enterprise LAN/WAN infrastructure, including Layer 2/Layer 3 switches and routers. Administer and maintain enterprise-grade firewalls (e.g., SonicWall, Sophos, WatchGuard). Implement and support dynamic routing protocols (OSPF, BGP, EIGRP) and Layer 2 technologies (VLANs, STP, EtherChannel). Plan, deploy, and optimize enterprise wireless solutions (Cisco, Aruba, Meraki, Ruckus). Monitor and optimize network performance; conduct regular capacity planning and performance tuning. Lead network incident response, root cause analysis, and implementation of preventive measures. Perform regular security audits and enforce best practices in network security. Deploy and manage VPNs (IPSec, SSL) and remote access solutions. Utilize tools like Wireshark, SolarWinds, PRTG for diagnostics and performance monitoring. Maintain comprehensive network documentation, including diagrams and device configurations. Collaborate with IT and cybersecurity teams to ensure compliance and system hardening. Manage network expansions, upgrades, and migration projects. Provide on-call support and manage escalations for critical network issues. SKILLS & ABILITIES Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). 7–10 years of experience in a hands-on network engineering role, preferably in a mid-to-large scale enterprise. Expert knowledge of Layer 2/3 networking, routing/switching, and firewall management. Proficiency with CLI-based management of Cisco or similar network devices. Solid experience with enterprise Wi-Fi planning, implementation, and troubleshooting. Familiarity with network monitoring and analysis tools (e.g., PRTG, SolarWinds, Wireshark). Strong documentation and communication skills. Preferred Certifications: CCNA (required), CCNP, ITIL Foundation (optional but beneficial). Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Simpleenergy Simpleenergy specializes in the manufacture of smart electric two-wheelers. We are a team of 300+ engineers coming together to make smart, supercharging, and affordable two-wheelers. The company was founded in 2019 and is based in Bangalore, India. Our mission is to build the future of mobility that is electric and connected. We at Simple energy are working towards accelerating by making them more accessible, affordable, secure and comfortable and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Job description: IT Engineer Location: Yelahanka, Bangalore About The Gig We are looking for a proactive and technically sound IT Engineer to support our IT infrastructure, resolve daily technical issues, and ensure smooth and secure operations across our systems and networks. The ideal candidate will have a strong foundation in networking, hardware, OS-level support, and enterprise IT tools. You Will Basic understanding of computer hardware and Networking, along with OS and Applications. Resolving day-to-day support issues and responding to internal user support queries. Resolving software and hardware problems. Setting up and maintaining computer hardware and peripherals. Setting up and updating computer operating systems and applications. Resolving connectivity and networking challenges. Offering guidance on software or computer hardware upgrades. Information regarding modems, access points, switches, and routers used in offices Should be handling all IT infrastructure-related tasks. Excellent networking skills (Switching, Routing, and Commanding). Keep IT asset management current. & Vendor Management for Wi-Fi, Support, & Outage Problems. Understanding of firewall management (Sophos). Understanding of load balancers and client VPNs. Practical Knowledge of WIFI Management. Expertise in PowerShell scripting. Practical Windows Server and Endpoint Management experience. Practical Voice/Video and CCTV Management Experience. Practical knowledge in managing biometric, printers and other IT devices. Qualifications Diploma or Degree in Computer Science, Engineering, or a related field. 1–2 years of experience in IT support, desktop support, or a related role. Certifications such as CCNA or relevant IT networking/hardware courses preferred. Strong knowledge of networking concepts (routing, switching, commands). Hands-on experience with Windows Server, endpoint management, and system administration is a plus. Experience with Sophos Firewall or similar security systems. Understanding of load balancer configurations and VPNs. Familiarity with PowerShell scripting. Practical experience managing Wi-Fi infrastructure and video surveillance system Skills: it asset management,firewall management,operating systems,cctv management,it infrastructure management,load balancer configuration,endpoint management,networking,it infrastructure,it,enterprise it tools,hardware support,management,voice/video management,wi-fi management,vendor management,windows server management,vpn management,powershell scripting Show more Show less
Posted 1 month ago
0 years
0 Lacs
Vadodara, Gujarat, India
Remote
Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Delhi, India
Remote
Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less
Posted 1 month ago
8.0 - 10.0 years
10 - 12 Lacs
Pune
Work from Office
Architect, implement, and maintain secure, high-performance network infrastructure. Deploy and manage firewalls, routers, switches, VPNs, IDS/IPS, and secure wireless environments. Lead network security initiatives including segmentation, policy enforcement, and hardening. Conduct network security audits and vulnerability assessments with detailed reporting. Proactively monitor for threats, perform incident response, and mitigate risks. Ensure compliance with cybersecurity best practices, industry frameworks, and client policies. Help deploy, configure, and maintain SIEM platforms (e.g., Splunk, LogRhythm, Sentinel, etc) to aggregate logs and detect anomalies. Perform log analysis, threat hunting, and correlation rule tuning within SIEM systems. Help manage and monitor endpoint protection platforms (e.g., CrowdStrike, SentinelOne, Sophos, EDR/XDR solutions). Collaborate with internal teams and clients to develop tailored network and endpoint security solutions. Act as a subject matter expert (SME) on networking and cybersecurity during sales, planning, and strategy sessions. Document network architectures, policies, configurations, and processes. Manage and lead infrastructure upgrades, migrations, and disaster recovery planning. Stay current with emerging threats, technologies, and compliance regulations. Requirements Degree in Information Systems, Computer Science, Cybersecurity, or equivalent work experience. 8-10 years of enterprise networking and infrastructure experience.
Posted 1 month ago
3.0 - 8.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Endpoint Security Engineer Core Responsibilities Implement and manage endpoint security strategies to defend against malware , ransomware , and advanced persistent threats (APTs) . Deploy, configure, and maintain Endpoint Detection & Response (EDR) , antivirus (AV) , Mobile Device Management (MDM) , and Data Loss Prevention (DLP) tools. Monitor endpoint telemetry using SIEM platforms ; respond to security alerts and collaborate with incident response teams . Perform regular vulnerability assessments and ensure timely patching of endpoint systems. Conduct endpoint audits and enforce hardening standards across Windows , macOS , and Linux . Create, maintain, and enforce endpoint security policies and procedures . Coordinate with IT , cloud , and network teams to ensure end-to-end device security . Generate reports on endpoint posture , incidents , compliance gaps , and security trends . Mandatory Technical Skills & Tools Endpoint Protection & EDR Hands-on experience with at least two EDR platforms : Trellix , CrowdStrike , TrendMicro , SentinelOne Proficiency in endpoint protection suites : Trellix , Sophos , Kaspersky , TrendMicro Vulnerability & Patch Management Practical experience with vulnerability scanning and patching tools : Qualys , Tenable , SCCM , WSUS , BigFix Deep understanding of endpoint hardening techniques : Group Policy (GPO) , PowerShell , OS configuration lockdown Endpoint Monitoring & Incident Response SIEM experience for endpoint telemetry: Splunk , ELK Stack Proficient in root cause analysis and log interpretation : Event Viewer , Sysinternals , auditd Mobile Device & Data Protection MDM configuration and policy management: Microsoft Intune , AirWatch , MobileIron DLP deployment and monitoring: Symantec DLP , Microsoft Purview , Forcepoint Operating System Security In-depth knowledge of Windows endpoint internals and security configurations Experience with macOS and Linux hardening : Jamf , auditd , iptables , SELinux Endpoint Forensics & Malware Analysis Ability to investigate threats using forensic tools : FTK Imager , Volatility , Sysinternals Basic understanding of static and dynamic malware analysis Soft Skills Strong written and verbal communication to explain complex security concepts Ability to collaborate across infrastructure, cloud, and application teams Self-driven and detail-oriented , with strong independent execution capabilities
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Kochi, Kerala
On-site
Job Title: IT Inside Sales Executive Company: Aegistime Solutions Pvt Ltd Location: Kochi, Kerala Job Type: Full-time Products You Will Work With: Cisco, Fortinet, Sophos, SonicWall, Ruckus, Aruba, TP-Link, D-Link,Microsoft (Licensing, Office 365), QNAP, Synology (NAS & Storage Solutions),Servers, Firewalls, Wi-Fi Solutions, and Cybersecurity Products Salary & Benefits: ₹15,000 to ₹25,000 per month (based on experience & performance) Attractive sales incentives Yearly performance bonus Co-operative gifts and team rewards Job Responsibilities: Engage with potential clients through calls, emails, and online meetings Explain IT and cybersecurity solutions to prospects in a simple and convincing manner Follow up on leads and convert them into sales Maintain customer relationships and build a sales pipeline Work closely with the technical and marketing teams for lead nurturing Requirements: 6 months to 1 year experience in IT inside sales or a related sales role Willingness to learn about IT and cybersecurity solutions Good communication skills in English and Malayalam Basic computer knowledge (Excel, email, and CRM tools preferred) Positive attitude and target-driven approach Why Join Us? At Aegistime Solutions, we offer a friendly and growth-focused environment. Whether you're building your foundation or stepping up your career, you'll receive the right support to succeed in the fast-growing IT and cybersecurity space. Apply Now: Send your resume to info@aegistime.com Visit us: www.aegistime.com Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9072333050
Posted 1 month ago
2.0 years
0 - 0 Lacs
Kumaragam
Remote
Key Skills:- Experience in Windows 2012 Server & 2016,2019,2022. Hands on Experience in WinHMS or Any Hotel Management Software Hands on Experience in Firewall Preferably SonicWALL or any Other brand Fortinet or Cisco, Sophos etc. Hands on Experience in Office 365 Installation. Hands on experience on Microsoft Teams, OneDrive, SharePoint Troubleshooting. Hands on Experience on Wi-Fi LAN/WAN Network troubleshooting Hands on Experience on ISP Coordination and interacting with Internet Service Providers. Hands on Experience with Remote Desktop Connection configurations Hands on Experience with VPN Setup. Installation and Troubleshooting of VPN clients. Hands on Experience on CCTV & DVR & Backups. Software Installing, Configuring and Maintaining Troubleshooting Hardware and Software Problem Troubleshooting LAN, Desktop and Accessories Performing Data recovery in Windows Troubleshooting Printer Related Issues Backup & Restore Servers Technical Skills: OS installation: Win XP, Win Server 2008, 2012,2016 Win Vista, Windows 7,8,10,11. Assembling, hardware upgradation and troubleshooting Windows maintenance, dual booting, Disk Management, partitions upgrade & update the windows. Office 365 Installation OneDrive SharePoint, Microsoft Teams Installation & Troubleshooting MS outlook configuration, Outlook backup & restore and troubleshooting. Printer installation and troubleshooting & Scanner configuration & troubleshooting. Antivirus update & virus protection and Firewall Troubleshooting of hardware and Software TCP/IP Configuration, Smooth running internet, Maintenance Communicating with clients Creation and Management of Domain users and groups Creation and Management of Group Policies (Users & Computers) Troubleshooting problems to ensure minimum downtime & maximum availability of network. Designing and implementing disk quotas on user and group basis Networking Support Skills: TCP/IP Configuration, Internet Maintenance and Networking, Map drive, Data sharing and Wireless Networking, Networking in Domain environment Basic Networking, peer to peer, sharing folder, sharing devices. Networking in Domain environment, & troubleshooting Hardware Installation, Maintenance & troubleshooting Cabling, patching, and LAN troubleshooting Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Shift: Day shift Evening shift Work Days: Monday to Friday Weekend availability Experience: total work: 2 years (Preferred) Work Location: In person
Posted 1 month ago
0 years
0 - 0 Lacs
Gurgaon
On-site
Role & responsibilities : Must have good experience Microsoft 365 could base suite of products and managed and set up policies and security. Must have good experience with Sophos firewall, networks, and end point protection. Inventory management, Other hardware and laptop maintenance, diagnostics Management of all cloud-based applications, create users, manage access and escalations (MS365, Sophos), Management of AD and MS policy Implementation most suited to our departments. Device management including on premises devices A/V, printer, servers, laptops, mobiles (basic maintenance), routers, application management, end point security with staff based across India. End point protection (procure, configure, maintain). Networks, firewalls, and cyber threat prevention policies set up and implement. Cloud based infra support and advise for internal Software applications currently on AWS, domain management support would be a good Documentation of policies, & Reporting Disaster recovery, Business continuity management, data backup. Implement and Support D365 Business Central, customize and integrate with systems. Preferred candidate profile : IT Support Perks and benefits : Paid leaves Mon- Fri - 9.30-6.30pm Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Application Question(s): Total no. of Experience? Work Location: In person
Posted 1 month ago
2.0 years
0 - 0 Lacs
Mohali
On-site
Job Title: IT Networking Engineer Location: Mohali Job Type: Full-time Responsibilities:- Design, configure Windows , LINUX, iOS, and maintain the organization’s network infrastructure, including hardware devices such as printers, routers, switches, Sophos firewalls, and load balancers. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Implement and manage network protocols such as TCP/IP, VLANs, VPNs, DHCP, and DNS. Monitor network performance and troubleshoot issues, ensuring uptime, reliability, and security. Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company’s security team Liaise with vendors and other IT personnel for problem resolution. Maintenance of CCTV cameras time to time. Requirements and skills:- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Network Engineer or similar role in designing and managing enterprise-level networks. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills Solid understanding of networking protocols and technologies (e.g., TCP/IP, BGP, OSPF, MPLS). Hands-on experience with monitoring, network diagnostic and network analytics tools. CCNA certification preferred. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) total work: 2 years (Required) Language: English (Preferred) License/Certification: CCNA (Required) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) Total: 1 year (Preferred) Location: Manauli, Mohali, Punjab (Preferred) Work Location: In person
Posted 1 month ago
0 years
0 - 0 Lacs
Delhi
Remote
Fresher Do not APPLY Expert in Firewall & Server MCSE +CCNA (Course MUST Required) Windows Server OS Installation Experience Server Files & Folder Permission Server Troubleshooting Firewall Sophos/Sonicwall - VPN Creation, Policy Creation Cisco Switch, Wifi Access Point, Networking Desktop/laptop H/W / MAC Troubleshooting Windows Installation/ Troubleshooting Outlook/Thunderbird or email client configuration Local as well as Network Printer Installation Remote Support Cable Punching Domain Knowledge IP address Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 25/06/2025
Posted 1 month ago
2.0 - 3.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Network Security Administration: Configure, deploy, and manage firewalls, Switches, End point protection, VPNs, and other security devices. Monitor and analyze network traffic to detect potential threats. Incident Response and Threat Management: Investigate, mitigate, and document security incidents and breaches. Respond to real-time security threats and alerts. Compliance and Policy Management: Ensure compliance with organizational security policies and industry standards. Maintain and update documentation, including network diagrams and security configurations. User Access Management: Manage user access controls, including authentication mechanisms and identity management. Implement and monitor role-based access controls (RBAC). Monitoring and Reporting: Analyze, and report on security events and trends. Generate regular security reports and metrics for management. Collaboration and Training: Work closely with other IT teams to enhance the overall security posture. Provide training and guidance to staff on security best practices.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Mohali, Punjab
On-site
Job Title: IT Networking Engineer Location: Mohali Job Type: Full-time Responsibilities:- Design, configure Windows , LINUX, iOS, and maintain the organization’s network infrastructure, including hardware devices such as printers, routers, switches, Sophos firewalls, and load balancers. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Implement and manage network protocols such as TCP/IP, VLANs, VPNs, DHCP, and DNS. Monitor network performance and troubleshoot issues, ensuring uptime, reliability, and security. Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company’s security team Liaise with vendors and other IT personnel for problem resolution. Maintenance of CCTV cameras time to time. Requirements and skills:- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Network Engineer or similar role in designing and managing enterprise-level networks. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills Solid understanding of networking protocols and technologies (e.g., TCP/IP, BGP, OSPF, MPLS). Hands-on experience with monitoring, network diagnostic and network analytics tools. CCNA certification preferred. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) total work: 2 years (Required) Language: English (Preferred) License/Certification: CCNA (Required) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Computer networking: 2 years (Required) Total: 1 year (Preferred) Location: Manauli, Mohali, Punjab (Preferred) Work Location: In person
Posted 1 month ago
6.0 years
0 Lacs
Greater Kolkata Area
On-site
Job Title : Senior Security Control Advisor & SOC SME Level 3. Location : Pune. Employment Type : Full-Time. About The Role As the senior Security SME, youll play a varied role within the Security Operations Center (SOC), providing Security Control advice to the business for IT architectures, applying your hands-on security tool experience to enhance the security tool maturity, assisting the SOC. You'll play a critical role in safeguarding our organization against evolving cyber threats. As a key escalation point between Level 2 analysts and SOC management, you'll leverage your advanced technical skills to perform in-depth incident investigations, proactive threat hunting, security gap-analysis, expanding the security capability where needed. This role offers the opportunity to enhance our security posture, utilizing and developing security tools/technologies and contributing to wider Security company mandates. Responsibilities Advanced Threat Detection & Analysis : Be the primary person for Security Control advice within IT Architectures Document Security Controls & Principles per-architecture requirements Define and enhance security tools matrix Serve as the primary escalation point for complex security incidents, validating and enhancing Level 1 findings, and ensuring accurate incident classification. Conduct thorough investigations of suspicious activities, correlating logs across diverse security platforms (SIEM, EDR, network monitoring) to identify and respond to advanced threats. Develop and refine SIEM correlation rules and detection logic, leveraging threat intelligence to identify and mitigate emerging threats proactively. Lead proactive threat-hunting exercises, utilizing the MITRE ATT&CK framework and threat intelligence platforms to uncover hidden threats. Utilise threat intelligence platforms to enhance incident response, threat hunting, and vulnerability management. Incident Response & Digital Forensics Lead incident containment, eradication, and recovery efforts, collaborating with cross-functional teams throughout the incident response lifecycle. Perform detailed disk, memory, and network forensics to pinpoint attack vectors and root causes, contributing to post-incident analysis and lessons learned. Extract and analyze Indicators of Compromise (IoCs) and adversary Tactics, Techniques, and Procedures (TTPs) to enhance future threat detection and response. Utilize incident response playbooks to ensure consistent and effective incident handling. Required Skills & Experience 6+ years of experience in a SOC environment, with a focus on Level 3 responsibilities. Expertise In EDR/XDR solutions (Sophos, CrowdStrike, SentinelOne, Microsoft Defender). Incident response frameworks (NIST, SANS, MITRE ATT&CK). Advanced experience with security monitoring tools especially logging and monitoring, SIEM, Security infrastructure Ability to analyse security logs and vulnerability scan results to identify suspicious activity and potential vulnerabilities. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Ability to work effectively in a team environment. Networking concepts (TCP/IP, DNS, etc.) Log analysis and correlation. Malware analysis and reverse engineering. Documentation to clearly explain technical details. Proven experience securing cloud environments (AWS, Azure, or GCP), including implementing and managing security controls for specific services. Preferred Certifications GIAC Certified Incident Handler (GCIH). CompTIA Security+, Network+, or similar certifications. Cloud Security Architect qualifications. Experience with incident response frameworks (e., NIST). Experience with ticketing systems. (ref:hirist.tech) Show more Show less
Posted 1 month ago
35.0 years
0 Lacs
Surat, Gujarat, India
On-site
Job Title : Information Technology (IT) Network Engineer Experience : 35 Years Qualification : BCA / MCA / B.E / M.E / B.Sc / M.Sc in IT or Computer Science Industry Type : IT Services / System Integration / Infrastructure Support Job Type : Full-time Job Summary We are seeking an experienced IT Network Engineer to manage and support enterprise-level hardware systems, network infrastructure, and IT security tools. The role involves maintaining desktops, laptops, servers, and ensuring robust network connectivity, including troubleshooting and configuring various IT infrastructure components. Key Responsibilities Troubleshoot and maintain desktops, laptops, and workstations across departments. Administer and support LAN/WAN network configurations and performance. Manage and monitor IT infrastructure, including servers, network devices, and firewalls. Configure and maintain Domain Controllers, Web Servers, and Firewall systems. Install, maintain, and troubleshoot Microsoft Windows 7, 10, and related system software. Perform system administration tasks on Exchange Servers and Anti-virus servers. Configure and support logical networking for client-server and peer-to-peer environments. Ensure system security through patching, firewall monitoring, and antivirus management. Maintain and support access control systems and CCTV surveillance networks. Provide hands-on support for Microsoft Office Suite and productivity tools. Collaborate with cross-functional teams to resolve technical issues and ensure uptime. Required Skillsets Strong knowledge of Windows OS (Windows 7/10), Active Directory, and Group Policies Proficiency in configuring and troubleshooting LAN/WAN networks Experience with server configuration (Windows Server, Web Server, Mail Server) Familiarity with firewall administration (e.g., SonicWall, FortiGate, Sophos) Hands-on experience with Exchange Server, DNS, DHCP, and Anti-virus systems Working knowledge of hardware (desktops, laptops, workstations) maintenance Understanding of network protocols (TCP/IP, DNS, DHCP) Experience with IT security practices and data protection methods Familiarity with access control and CCTV system setup and maintenance Good communication skills and a customer-oriented mindset (ref:hirist.tech) Show more Show less
Posted 1 month ago
0.0 - 31.0 years
0 - 0 Lacs
Sector 41, Gurgaon/Gurugram
Remote
CCTV, NETWORKING, ROUTER CONFIGRATION, ARUBA/RUJIE/D-LINK/CISCO/SOPHOS SWITCH INSTALLATION & FIRE TECHNICIAN WITH COMMISSIONING
Posted 1 month ago
5.0 - 12.0 years
14 - 15 Lacs
Ahmedabad
Work from Office
Drive solutions leveraging the Sophos cybersecurity platform and services. As the Sales Engineer, you will be the technical sales representative and ensure full customer and partner satisfaction, by mapping technical solutions for business problems and projects, as well as Channel partners strategies. This role will ultimately lead to the positioning of Sophos as a strategic partner, driving incremental revenue and developing new customer license opportunities in partnership with sales both in the short and long term. What you will do The role will require candidates to show deep understanding in identifying customers requirements and developing and articulating solutions to address the following: Gain technical closure of sales opportunities from customer and partner Deliver Chanel technical enablement to assure Sophos solution competency within channel and distribution Develop Channel Partners and MSPs to outlay solutions applicable to enterprise, midmarket and Commercial territories mapping to Sophos cybersecurity platform and services Drives sales revenue to meet regional targets Establish yourself as a trusted advisor to partners and customers working with Account Managers and local partners / integrators within your territory: Customer Relationships : Advise customers and deliver high-level solution designs and strategy across the entire Sophos product / services range Develop technical relationships with people at all levels including operations, architects, managers, and executives where appropriate as defined in the account plan(s) Develop and maintain in-depth understanding of industry sectors, changing needs, and key cyber security drivers Ensure that Sophos solutions are deployed effectively, by Partners or Sophos Professional Services to ensure customer satisfaction and best customer experience Identify and document specific problems at prospects and customers which can be solved through the deployment of a Sophos solution. Recognize new business opportunities in assigned account(s) and helps to build and qualify pipeline of opportunities Own and complete the technical sales cycle from early opportunity technical qualification up to a technical closure Actively participates in account and territory planning, developing and influencing plans, with assigned account managers and channel partners Partner / Integrator Relationships : Work with aligned channel partners in territory and establish long-term relationships, proactively working with partners in accounts, leveraging their expertise and/or contacts to drive pipeline and opportunity closure Deliver technical partner enablement that will actively build and maintain partner capability with Sophos solutions and Certifications Present the Sophos vision & technical strategy coherently and consistently to a technical and business audience, within the Sophos Channel partner community Identify opportunities to align with partners and propose / validate solutions, allowing channel partners to lead with Sophos solutions and services Develop, grow and maintain a network of key channel partner technical contacts What you will bring You must have presales experience and excellent technical knowledge within cyber security, endpoint and or networking - XDR / EDR, SIEM, SOAR, incident response Excellent knowledge and experience with a wide variety of IT technologies and security solutions, working in the IT security business Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products SOC Operations - IT Process Automation / Orchestration, Managed detection and Response Knowledge and experience with cyber threat landscape Demonstrable experience with Windows, macOS, Linux, routers/switches Knowledge of competitive solutions and solutions selling strategies. Can work collaboratively with Sales, Marketing, Support, Product management, and be the technical bridge between Sophos and customers, partners or prospects Excellent communication and presentation skills, with an ability to present to varied audiences, including from operational to GM s and C-Level when appropriate.
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Immediately hiring for the post of "IT Engineer" Qualification : Bachelor in IT/CS Exp : 3 to 5yrs Location : Perungudi Gender : Male Notice : Immediate to 30days Proficiency with Windows Server 2022 (installation, Active Directory management) Hands-on with MS-O365 Admin portal and mail system configuration Experience in Matric Biometric systems Knowledge of domain registration and software licensing Administration of AV tools like Sophos, K7, Trend Micro Strong skills in desktop support, backup tools, and system troubleshooting Ability to manage time effectively and solve complex problems Key Responsibilities: · End user Complaints. · Installation software. · Update the IT Related Documents. · Printer and other IT Related Device Maintaining. · System and IT Related End User Quires. · Configure and guide the Ms065 family software's. · Backup and configure the outlook. · Maintain the AV installation documents · Website/Internet monitoring. · System and application management (OS,Software,Outlook) · Security management (Antivirus) · Scripting and automation skills · Troubleshooting skills · Backup and recovery management · Problem-solving for tackling tricky issues · Time management Interested candidates can send your CV to career@ravelfire.com Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Chennai - 600 096, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Preferred) Application Deadline: 30/06/2025 Expected Start Date: 21/07/2025
Posted 1 month ago
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