Job Title: TPA Manager Department: Billing & Insurance Location: ITM Hospital and Research Centre, Gwalior Experience Required: 5 to 8 years (preferably in hospital/healthcare sector) Reports To: Head – Billing & Finance Salary Range: ₹30,000 to ₹60,000 per month (based on experience and qualifications) Job Summary: The TPA Manager will be responsible for managing all activities related to Third Party Administrators (TPAs), insurance claim processing, coordination with patients and insurance companies, timely submission and reconciliation of claims, and ensuring smooth cashless treatment processes in accordance with hospital policies and guidelines. Key Responsibilities: Liaise with various TPAs, insurance companies, and government health schemes (including Ayushman Bharat) for timely authorization and claim approvals. Ensure accurate and timely submission of pre-authorizations, interim, and final claims. Track claim statuses and ensure recovery of pending dues from TPAs and insurers. Monitor cashless treatment processes and coordinate with medical, billing, and admission teams. Maintain and update all TPA-related documentation, agreements, and tariffs. Handle patient queries related to insurance and assist in resolving issues. Regularly follow up on claim rejections and provide justification or additional documents. Generate MIS reports on claim status, collections, and rejections for management review. Train and guide team members on insurance-related protocols and compliance requirements. Ensure compliance with NABH standards and hospital billing policies. Qualifications & Skills: Graduate/Postgraduate in Hospital Administration, Commerce, or related field. 5 to 8 years of relevant experience in TPA/Insurance desk in hospitals. Strong knowledge of TPA functioning, insurance claims, and government healthcare schemes. Proficient in MS Office and hospital billing software (e.g., HIS systems). Excellent communication, coordination, and negotiation skills. Attention to detail, problem-solving, and ability to work under pressure. Working Conditions: Full-time position Based at ITM Hospital, Gwalior May require extended hours during audits, peak patient loads, or emergencies Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person

Manage accounts payable and receivable processes, including invoicing and payments. o Reconcile bank statements and ensure timely collection of receivables. o Maintain accurate and up-to-date accounts payable and receivable records. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: Accounting: 1 year (Required) Tally: 1 year (Required) Work Location: In person

Job Title: Journalist / Content & Media Executive Department: PR & Communications / Administration Location: ITM Hospital and Research Centre, Gwalior Job Type: Full-time Salary Range: ₹15,000 – ₹30,000 per month (based on experience and qualifications) Work Mode: In-person Schedule: Day shift Job Summary The Journalist will be responsible for creating engaging, accurate, and informative content for hospital-related communications including news articles, press releases, newsletters, health awareness stories, and social media updates. The role also involves media liaison, event coverage, and documentation of hospital achievements, medical advancements, and community outreach programs. Key Responsibilities Content Writing: Write, edit, and publish articles, press releases, and newsletters highlighting hospital events, health campaigns, expert interviews, and success stories. Media Coordination: Liaise with local and regional media outlets to publish hospital updates, advertisements, and press communications. Internal Communication: Prepare content for internal bulletins, notice boards, staff profiles, and awareness materials. Event Coverage: Capture and report key hospital events such as health camps, medical conferences, and public health drives. Social Media Support: Collaborate with the digital marketing team to provide journalistic content for hospital’s social media platforms and website. Health Awareness: Draft public interest content on health tips, disease awareness, and medical advancements for public engagement. Interviews & Features: Conduct interviews with doctors, patients (with consent), and other stakeholders for storytelling and hospital promotion. Proofreading & Editing: Ensure all content is grammatically correct, fact-checked, and aligned with hospital branding. Photography/Video Coordination: Work with the media team to capture high-quality visuals for news and promotional content. Qualifications & Skills Education: Bachelor’s or Master’s in Journalism, Mass Communication, English, or related field. Experience: 1–3 years in journalism, content writing, or media relations. Prior experience in healthcare journalism is an advantage. Writing Skills: Excellent command of English and Hindi writing with a flair for storytelling and clarity. Communication: Strong verbal and interpersonal skills to interact with staff, patients, and media. Creativity: Ability to generate original ideas for content development and storytelling. Time Management: Ability to handle multiple assignments, meet deadlines, and work in a fast-paced hospital environment. Tech Knowledge: Familiarity with MS Office, content management tools, and basic photography/video equipment is a plus. Job Type: Full-time Pay: ₹12,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Billing Head Department: Billing & Revenue Cycle Management Location: ITM Hospital and Research Centre, Gwalior Job Type: Full-time Salary Range: ₹30,000 – ₹60,000 per month (based on experience and qualifications) Work Mode: In-person Schedule: Day shift Job Summary The Billing Head will be responsible for overseeing the entire hospital billing operations, ensuring accuracy, compliance, and timely processing of inpatient, outpatient, TPA, and cashless claims. The role includes supervision of billing staff, ensuring smooth coordination with clinical departments, revenue assurance, and guiding the team on standard billing protocols. Key Responsibilities Department Supervision: Lead and manage the billing department team including OPD/IPD/TPA/Ayushman billing counters and cash collection. Revenue Assurance: Monitor and ensure accurate capture of all billable services to prevent revenue leakage. Billing Accuracy: Ensure timely and error-free billing and invoicing for all departments. Validate and authorize high-value bills. Coordination: Liaise with medical, nursing, diagnostics, and other departments for service verification and billing inputs. TPA & Insurance Claims: Oversee cashless billing processes, pre-authorization, final billing, and documentation for insurance/TPA and government schemes. Audit & Compliance: Ensure compliance with hospital policies, financial guidelines, and NABH standards. Facilitate internal and external audits. MIS Reporting: Prepare and submit daily, weekly, and monthly billing and collection reports to senior management. Software Management: Supervise billing system/software (e.g., HIS) and ensure staff is trained and errors are minimized. Training & SOPs: Develop and enforce standard operating procedures (SOPs) for billing processes. Conduct staff training as needed. Grievance Handling: Resolve billing-related queries or complaints from patients or families with professionalism and empathy. Cash & Receipts: Ensure proper handling of cash, card, UPI payments, and daily reconciliation with finance/accounts. Qualifications & Skills Education: Graduate/Postgraduate in Commerce, Finance, or Hospital Administration. Experience: Minimum 5–8 years of experience in hospital billing with at least 2–3 years in a leadership/supervisory role. Technical Skills: Proficient in hospital billing software (HIS), MS Excel, and TPA/insurance documentation. Leadership: Strong managerial skills to lead teams and streamline workflow. Attention to Detail: High degree of accuracy and problem-solving ability. Communication: Excellent communication and interpersonal skills to deal with patients, staff, and external agencies. Compliance Knowledge: Understanding of healthcare billing norms, NABH standards, and statutory guidelines. Job Type: Full-time Pay: ₹25,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Ayushman Manager Department: Ayushman Bharat/TPA & Government Schemes Location: ITM Hospital and Research Centre, Gwalior Job Type: Full-time Salary Range: ₹20,000 – ₹40,000 per month (based on experience and qualifications) Work Mode: In-person Schedule: Day shift Job Summary The Ayushman Manager will be responsible for the overall coordination, execution, and compliance of the Ayushman Bharat - Pradhan Mantri Jan Arogya Yojana (PM-JAY) scheme within the hospital. The role involves managing patient enrollments, ensuring proper documentation and approvals, handling claim processing, and liaising with government portals and authorities to ensure smooth functioning of the scheme. Key Responsibilities Scheme Implementation: Ensure smooth and effective implementation of the Ayushman Bharat scheme at the hospital level. Patient Enrollment: Guide eligible patients through the Ayushman registration process, ensuring all required documentation is collected and uploaded accurately. Authorization & Claim Management: Submit pre-authorizations and final claims on the BIS/PM-JAY portal. Follow up on claim approvals and rejections. Portal Management: Maintain regular updates and entries in the Ayushman Bharat portal. Ensure real-time data accuracy and error-free entries. Coordination: Liaise with the medical team, billing, and IT departments to coordinate approvals, admissions, and discharges under the scheme. Compliance & Audits: Ensure all Ayushman-related documentation is maintained as per government norms. Prepare for audits and inspections. Reporting: Generate and maintain MIS reports related to Ayushman admissions, claims, payments received, and rejections. Training & Support: Train supporting staff on the process and updates related to PM-JAY. Assist in troubleshooting any issues. Grievance Handling: Address patient or family concerns related to scheme eligibility or claim rejections and provide timely resolutions. Qualifications & Skills Education: Graduate or Postgraduate in Healthcare Management, Public Health, or related field. Experience: 1–3 years of experience in handling government health schemes (Ayushman Bharat preferred) in a hospital setting. Tech Skills: Proficiency in using Ayushman Bharat BIS/PM-JAY portal and MS Excel. Knowledge: Good understanding of government health schemes, insurance claim workflows, and patient counseling. Communication: Strong interpersonal and communication skills to coordinate with internal teams and government authorities. Compliance-Oriented: Attention to detail and commitment to following rules and protocols. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Finance Manager Department: Finance & Accounts Location: ITM Hospital and Research Centre, Gwalior Job Type: Full-time Salary Range: ₹35,000 – ₹70,000 per month (based on experience and qualifications) Work Mode: In-person Schedule: Day shift Job Summary The Finance Manager will be responsible for overseeing all financial operations of the hospital, including budgeting, financial planning, accounting, audits, statutory compliance, and financial reporting. The role demands strong financial acumen, leadership ability, and strategic insight to manage and improve the financial health of the organization. Key Responsibilities Financial Planning & Budgeting: Prepare annual budgets, financial forecasts, and long-term plans. Monitor budget utilization and recommend corrective actions. Accounts Management: Oversee daily accounting operations including general ledger, accounts payable/receivable, and bank reconciliations. Revenue Monitoring: Track all hospital revenues, including OPD/IPD billing, TPA, insurance, and government schemes to ensure accuracy and timely deposits. Cost Control: Monitor expenditures, control costs, and suggest ways to improve financial efficiency across departments. Audit & Compliance: Ensure statutory and internal audit readiness. Coordinate with auditors and ensure compliance with tax laws, GST, TDS, PF, ESIC, and other regulations. Financial Reporting: Prepare monthly, quarterly, and annual financial statements and reports for management and stakeholders. Cash Flow Management: Monitor and manage cash flow to ensure adequate liquidity for hospital operations. Vendor Payments: Review and authorize payments to vendors, consultants, and service providers in coordination with procurement and admin departments. Payroll Coordination: Collaborate with the HR department for salary disbursement and reconciliation. Policy Implementation: Develop and implement financial policies, procedures, and internal controls. Team Leadership: Supervise and mentor the finance and accounts team, ensuring timely work delivery and adherence to policies. Qualifications & Skills Education: B.Com/M.Com/MBA (Finance) or CA Inter/CA/ICWA. Experience: Minimum 5–8 years of relevant experience in finance/accounting, preferably in a hospital or healthcare setting. Technical Skills: Proficiency in accounting software (e.g., Tally ERP, QuickBooks), MS Excel, and reporting tools. Compliance Knowledge: Strong understanding of tax laws, hospital billing processes, statutory reporting, and audit requirements. Analytical Ability: Strong analytical, organizational, and problem-solving skills. Communication: Effective communication and leadership skills to interact with internal teams, auditors, vendors, and senior management. Confidentiality: Ability to handle sensitive financial data with discretion. Job Type: Full-time Pay: ₹30,000.00 - ₹70,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9109900540