Posted:1 day ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Billing Specialist, your primary responsibility will be to generate and process invoices accurately and efficiently for our customers. You will be required to ensure that all invoices reflect the appropriate transactions, discounts, taxes, and shipping costs based on the terms of service or product delivery. Additionally, you will handle monthly, quarterly, or annual billing cycles as necessary for our business operations. Your role will also involve maintaining updated billing records by managing both electronic and paper files related to billing transactions. You will be expected to reconcile any billing discrepancies promptly, investigate issues, and communicate with customers to resolve disputes or errors in the billing process effectively. Collaboration with other departments, such as sales or customer service teams, will be essential in clarifying customer-related issues and special billing instructions. You will also support in preparing financial reports on invoicing and collections for management review. Addressing customer queries regarding bills or invoices and ensuring compliance with company policies and relevant regulations will be key aspects of your responsibilities. It will be crucial for you to stay updated with any changes in tax regulations or billing practices to maintain compliance. To excel in this role, you should possess exceptional attention to detail to accurately process invoices and identify any discrepancies. Strong communication skills are necessary to explain billing issues clearly to customers and collaborate effectively with internal teams. Proficiency in time management, problem-solving, and technical skills, including familiarity with billing software and Microsoft Office, especially Excel for data analysis, will be advantageous. Ideally, you should hold a Bachelor's degree in Accounting, Finance, or a related field, although relevant work experience in a billing or accounts receivable role will also be considered. Knowledge of billing software or ERP systems such as SAP or QuickBooks is preferred. This is a full-time position that requires on-site work at our designated location.,

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