Solutions Architect /Sr. Solutions Manager (SaaS)

Solution Design:

• Understand the client s business and use case, devising solutions using the existing product portfolio.
• Identify new, challenging problem statements for the client that can be solved using core Locus IP.
• Recognize new use cases and workflows with critical problems where Locus can help unlock value.
• Map solutions to existing platforms while referencing workflows for logistics platforms and integrations.
• Propose and implement acceptable updates to the system to meet client requirements.
• Ensure security and data protection by design.

Project Management:

• Ensure efficient delivery of the solution.
• Manage all stakeholders from various teams and different verticals.
• Ensure contract terms and conditions are met.
• Address customer issues with speed and efficiency.
• Independently lead workstreams, mentor others, and manage stakeholders across functions.
• Utilize BPMN for workflow management.
• Apply experience with multi-tenant/globalization patterns and feature flags.

Engagement Growth:

• Foster positive relationships with customers as their primary point of contact.
• Collaborate with sales teams to generate new business.

• Problem-solving and analytical aptitude.
• Prior experience in handling pre-sales engagement and extensive client interactions.
• Proficient in G-Suite And/Or Microsoft Suite
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Sharp business acumen.
• Engineering or Management degree.
• Experience in a supply chain background is preferred.
• Understanding of APIs is a plus.
• ITIL Foundation certification is preferred for operations-facing roles.
• Customer-oriented approach.

• Work with a globally recognized AI-powe'red SaaS platform transforming the logistics space.
• Opportunity to drive high-impact enterprise programs with top-tier enterprise clients.
• Fast-paced, innovative environment with exposure to cutting-edge AI and automation.
• Competitive compensation, benefits, and growth opportunities.