Solution Architect Industrial SaaS

Solution Architect Industrial SaaS (Business-First Technology Leadership)

Innovapptive is a category-defining SaaS company building the world s most advanced AI-powered Connected Worker Platform for the industrial sector. Headquartered in Houston, TX, and backed by Vista Equity Partners , Innovapptive is on a mission to reimagine how industrial work gets done connecting frontline workers, back-office systems, and assets in real time to drive higher safety, reliability, and productivity.

Our platform is trusted by some of the world s largest enterprises including Shell, Hess, Cenovus Energy, W.R.Grace, Westlake Chemicals, UNICEF, Kimberly Clark, Scott Miracle Gro, and Newmont Mining to name a few, and across chemicals, energy, mining, and manufacturing industries. These customers have achieved tangible, hard-dollar results, such as:

• Over $40 million in annual EBITDA savings at a single enterprise.
• 10 frontline productivity improvements through mobile-first and AI-enabled workflows.
• 15 20% maintenance cost reductions and significant uptime gains across plants and sites.

Innovapptive is recognized by leading industry analysts for its differentiated value creation model:

• Named a Leader in the Frost & Sullivan Industrial Connected Worker Radar.
• Featured by Gartner in Connected Factory Worker research and the Hype Cycle for Manufacturing Operations Strategy.
• Cited by LNS Research for delivering 3 5 greater value than point solutions through unified OT IT execution, AI/vision innovation, and field-proven ROI.

Our growth is backed by Tiger Global Management and Vista Equity Partners , one of the world s premier software investors, known for scaling high-performance SaaS companies. Together, we are building the next-generation AI Powered Connected Worker Platform, combining cutting-edge technologies SLM s, Generative AI, Computer Vision, and Intelligent Orchestration into a unified system that transforms plant operations globally.

Today, with over 300+ employees across the U.S., India, and ANZ , Innovapptive stands at a pivotal inflection point: with an ambition to scale to $100M ARR within the next 3-4 years by industrializing every aspect of our product, engineering, and customer delivery systems.

We are seeking a Solution Architect Industrial SaaS who combines deep problem-solving capability , business-first thinking , and technical architecture leadership .

This is a customer-facing, delivery-aligned role that bridges business outcomes, digital architecture, and system reliability. The Solution Architect acts as the #1 problem solver and technical escalation point ensuring that every Innovapptive implementation achieves fast adoption, seamless reliability, and measurable value realization.

You will work hand-in-hand with Solution Consultants (domain experts), Implementation Leads, and Engineering to design resilient architectures, address adoption-blocking non-functional requirements, and drive enterprise-grade solution performance.

• Act as the customer s trusted technology advisor to diagnose and resolve roadblocks impacting adoption, reliability, or performance.
• Translate frontline pain (e.g., sync issues, latency, connectivity challenges, poor UX) into actionable technical and process resolutions.
• Lead RCA sessions to identify architecture or configuration issues slowing time-to-value.
• Ensure all solutions are designed to drive quantifiable business outcomes in safety, reliability, and cost take-out .

• Own end-to-end architecture for customer implementations including security, scalability, performance, and offline reliability .
• Define and validate NFRs: Wi-Fi resilience, offline sync strategy, SSO (SAML, OAuth2), API and integration architecture, and deployment models (public/private cloud).
• Partner with customer IT and engineering teams to ensure solution readiness and compliance with enterprise standards (SOC 2, GDPR, ISO 27001).
• Create detailed architecture artifacts: solution blueprints, data flow diagrams, API integration maps, and configuration matrices.

• Measure and drive improvements in crash-free sessions, sync reliability, latency, and uptime to ensure world-class user experience.
• Collaborate with Solution Consultants to link architecture quality with operational KPIs (e.g., PM/CM mix, backlog, schedule compliance).
• Participate in Executive SteerCo sessions to present technical risk mitigations, adoption progress, and reliability metrics.

• Serve as the bridge between Professional Services, Product Engineering, and Customer IT , ensuring fast issue resolution and proactive design governance.
• Provide hands-on technical mentorship to implementation consultants and engineers.
• Champion architecture governance across all customer programs, driving consistency and reusability.
• Collaborate with Product and Engineering to influence roadmap priorities through field-derived insights.

• Contribute to the Solution Architecture Center of Excellence by developing design accelerators, troubleshooting frameworks, and NFR playbooks.
• Institutionalize best practices in reliability, performance tuning, and scalability.
• Support internal readiness initiatives and coach teams on architecture-driven delivery excellence.

• 8 15 years of experience in Industrial SaaS , EAM , or Connected Worker Platforms (SAP PM, IBM Maximo, Oracle eAM, or Infor EAM).
• Proven expertise in designing cloud-native, mobile-first architectures with offline sync, API orchestration, and enterprise-grade security.
• Strong grasp of maintenance and reliability processes , and ability to translate them into digital solutions delivering tangible business value.
• Experience with AWS/Azure cloud services , MuleSoft/Boomi/Logic Apps , and API testing tools (Postman, Swagger).
• Deep understanding of non-functional requirements performance, scalability, data privacy, availability, and user experience.
• Exceptional problem-solving, troubleshooting, and analytical thinking with strong executive communication skills.
• Experience in Agile SaaS delivery models with distributed onshore/offshore teams.

• Bachelor s or Master s in Engineering, Computer Science, or Information Systems .
• Certifications preferred:
  • AWS/Azure Solutions Architect
  • TOGAF or equivalent architecture frameworks
  • CMRP, CAMA , or equivalent reliability certification (highly valued)
  • PMP or SAFe Agile
    

• Be the architect of reliability and adoption for the world s leading industrial brands.
• Influence how industrial SaaS is designed, delivered, and scaled globally.
• Collaborate with top minds in maintenance, operations, and technology.
• Work in a culture that values initiative, ownership, and measurable impact .
• Competitive compensation, performance-linked rewards, and comprehensive benefits.

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.