Solution Architect (Google Dialogflow)

5 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Solution Architect

Key Responsibilities:

  • Design end-to-end solutions that align with enterprise environments and business needs.
  • Establish and promote best practices, reusable design patterns, and architectural standards.
  • Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs.
  • Identify the APIs needed (Analysis and onboarding, API request/response structures, and DTO classes). Also designing high level design for the middleware teams to enable them to produce MW services.
  • Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions.
  • Work closely with engineers to support the implementation of designed solutions.
  • Engage proactively with external teams to ensure alignment and successful project execution.
  • Tune voice solutions for optimal performance, leveraging best practices in configuration and AI/ML-powered speech recognition systems.

Qualifications

  • Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and cloud platforms.
  • 3+ years of experience with Google Dialogflow CX and large language models (LLM).
  • Experience with designing secure and scalable backend integrations.
  • Deep knowledge of IVR/bot systems
  • Deep understanding of voice solution architecture, including VXML, ASR, and NLP-based interactions.
  • Proficiency in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping.
  • Proficient in managing the transfer and storage of conversational data between platforms.
  • Hands-on experience designing call flows using Visio or Idraw.io.
  • Design and documentation skills tailored to meet the specific business needs of enterprise solutions.
  • Excellent communication and collaboration skills.
  • Experience working with business stakeholders to define requirements and deliver solutions.

Nice to have:

  • Hands-on experience in development and implementation solution in Google CCAI
  • Background in AI-driven speech processing and conversational AI solutions.
  • Prior experience in an Agile development environment.

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Miratech

Information Technology and Services

New York

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