Software Engineer I, Veeva Quality

Position Summary

Software Engineer I role is a member of the Veeva Drug Development & Cloud team and is accountable for Veeva Configuration and Operational activities in the various vaults of the BMS Veeva ecosystem. In this role, the individual is primarily responsible for supporting platform updates, enhancements and/or end-user support & access management activities including Architecture, design, and testing. This role does not have any supervisory responsibility, however, may act as a functional mentor to more junior team members.

Desired Candidate Characteristics:

• Have a strong commitment to a career in technology with a passion for healthcare
• Ability to understand the needs of the business and commitment to deliver the best user experience and adoption
• Able to collaborate across multiple teams
• Excellent communication skills
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
• Agility to learn new tools and processes

Key Responsibilities

Supporting a wide range of projects across multiple domain areas, selected candidate s responsibilities will include:

• Collaborate closely with the Veeva Drug Dev & Quality Cloud team to obtain high level overview knowledge of the Veeva vault platform and various vaults
• Assist in the deployment of the Veeva Vault Platform and general releases including documentation and testing
• System analysis, design, and configuration to meet business requirements
• Contribute to all aspects of testing activities (unit, system, and/or user acceptance testing) of the vault release including script generation, execution, review, and approval
• Deliver on validation documentation required on the various operational activities to ensure maintenance of the system s validated state
• Provide operational support activities of the Veeva vaults to our global user community, such as maintenance and break-fix releases, security assessments, regulatory risk assessments, incident response, etc.
• Perform periodic user access review of the applications
• Obtain/maintain a Veeva Associate Administrator Level certification

Qualifications & Experience

• Requires thorough knowledge of the principles and concepts of a discipline and developed knowledge of other related disciplines, typically gained through a university degree and 4-5 years of experience. Works within established procedures. Actively participates in troubleshooting of routine problems. Makes decisions that impact own work and other groups/teams. Works under minimal supervision.
• Does not have any supervisory responsibility, however, may act as a functional mentor to more junior team members.
• Experience in implementing/supporting SaaS (Software as a Service) solutions
• Experience in automated testing tools
• Experience in life science industry with Quality domain knowledge
• Experience in GMP (Good Manufacturing Practice) practices
• Makes decisions while understanding the teams work and how it fits into the broader enterprise. May need support from within the team or outside the team when working on broader or complex topics in understanding environment.
• Identifies opportunities to improve and grow, balancing performance feedback and career development
• Applies a continuous improvement mindset in enhancing efficiency, quality and effectiveness or their work outputs.
• Displays understanding of performance metrics driving the teams goals and questions the external environment and its implication on the goals and strategies.
• Able to review multiple factors of data and can effectively organize information to compare and assess short and long-term implications. Can create a well-developed recommendation and sound actions.
• Ideal candidate will also have Veeva Associate Administrator Level (previously called Veeva White Belt) certification