Software Asset Management Specialist

You are seeking a skilled Software Asset Management (SAM) Specialist to support and enhance the SAM program. The ideal candidate for this role will have experience in IT Asset Management (ITAM), strong analytical and reporting skills, and a passion for driving process improvements and automation. This position offers the opportunity to work in a complex and dynamic environment supporting large-scale IT projects. Key Responsibilities: - Support projects aimed at enhancing, auditing, and maturing the SAM program, including tasks such as data collection, documentation, and process improvements. - Assist in the development and automation of processes, procedures, SOPs, and WIs to ensure efficient software asset management. - Collaborate with IT teams to integrate SAM with relevant data source technologies, APIs, and discovery tools. - Maintain accurate records of software assets, licenses, warranties, and agreements. - Track and report on software assets, compliance, KPIs, and financial insights to optimize costs. - Manage the software asset lifecycle, validate discovery data, and resolve discrepancies through regular audits. - Provide licensing support, help design license metrics, and assist in administering SAM tools like ServiceNow SAM Pro. - Prepare for software audits, implement compliance remediation, and generate compliance reports. - Engage with key stakeholders from security, engineering, finance, vendor management, and enterprise architecture to ensure alignment with SAM standards and processes. - Promote continuous improvement by staying updated with SAM best practices and participating in ongoing training. Qualifications: - Bachelor's degree in business, technology, or equivalent combination of education, training, and experience. - 3+ years of IT Asset Management experience, with at least 1+ year in Software Asset Management (SAM) involving remediation, compliance metrics, and software data analysis. - Proven ability to write ITAM standards, processes, and successfully complete complex ITAM-related projects. - Advanced analytical, reporting, facilitation, and problem-solving skills. - Strong written and verbal communication skills; able to present to large audiences and all levels of an organization. - Ability to multi-task, prioritize, and work effectively. Certifications: - IAITAM Certification(s). - ServiceNow Schedule: - Expected hours: 08:00 AM - 05:00 PM CST (flexible alignment with global teams).,