Posted:8 months ago|
Platform:
Work from Office
Full Time
The primary goal of this role is to enhance employees' communication, teamwork, problem-solving, and other essential soft skills to improve customer interactions and overall performance.
- Design and deliver soft skills training programs for employees
- Identify training needs and address skill gaps
- Develop and customize training content and materials
- Conduct interactive training sessions, workshops, and coaching
- Evaluate training effectiveness and provide constructive feedback
- Collaborate with operations teams to integrate soft skills training into daily workflows
- Ensure training KPIs such as throughput, TNI, TNA, and efficacy are met
- Stay updated on industry trends and best practices in soft skills training
- Location: Bangalore
- Graduation in any stream is mandatory
- Excellent communication skills in English (verbal and written)
- Salary: 5-6 LPA based on experience
- 6-day working week
- Rotational shifts and week-offs
Shining Stars Institution & travels
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