Posted:1 month ago|
Platform:
Work from Office
Full Time
. Housekeeping & Cleanliness Oversee daily cleaning operations across workstations, meeting rooms, washrooms, and common areas. Conduct floor walks and audits to check cleanliness and presentation standards. Ensure deployment as per duty rosters and maintain cleaning supplies stock. 2. Pantry & Cafeteria Oversight Monitor pantry hygiene, snack refills, tea/coffee machine upkeep, and service delivery. Coordinate with catering vendors for cafeteria services (if applicable). Ensure compliance with food safety and hygiene protocols. 3. Front Office & Reception Supervise front office executives on guest handling, visitor log, and hospitality. Ensure reception area is professional, welcoming, and fully functional. 4. Vendor Management Track attendance, daily deployment, and performance of outsourced vendor teams. Conduct periodic service reviews and report service gaps or delays. Assist in new vendor onboarding, training, and daily coordination. 5. Soft Services Audit & Reporting Maintain daily checklists, audit scores, and incident logs. Support monthly MIS, inventory records, and asset movement registers. Raise PO/PR and verify bills in coordination with procurement (as required). 6. Employee Experience Support Assist with internal events, employee engagement activities, and seasonal dcor. Address employee complaints or Feedback regarding soft services. Support minor moves and setup requests (signage, meeting room kits, etc.). Qualifications & Skills: Education : Graduate (Hotel Management or Facilities diploma preferred) Experience : 13 years in corporate soft services/FM operations Tools : MS Excel, CAFM/helpdesk system familiarity Language : Good English communication and interpersonal skills
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