Soft Service Executive

2 - 4 years

4 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities:

  1. Housekeeping & Cleaning Management

    • Supervise housekeeping staff and ensure cleanliness standards.
    • Schedule regular deep cleaning and inspections.
    • Maintain stock of cleaning supplies and equipment.
  2. Pest Control

    • Coordinate with pest control vendors.
    • Ensure regular treatment schedules are followed.
  3. Security Services

    • Oversee security staff and ensure compliance with protocols.
    • Monitor access control systems and visitor management.
  4. Waste Management

    • Ensure proper waste segregation and disposal.
    • Promote recycling and sustainability initiatives.
  5. Front Office & Reception Services

    • Manage front desk staff.
    • Ensure professional visitor handling and smooth coordination.
  6. Cafeteria & Pantry Services

    • Monitor catering and pantry operations.
    • Ensure hygiene and food safety compliance.
  7. Vendor Management

    • Liaise with service vendors (cleaning, security, pest control, etc.).
    • Ensure service level agreements (SLAs) are met.
  8. Customer Service

    • Address tenant or employee concerns related to soft services.
    • Implement feedback and improve service delivery.
  9. Reporting & Documentation

    • Maintain daily/weekly/monthly reports on service performance.
    • Handle audits and compliance checks.

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