SOC/NOC Manager – MSSP Lead (India-Based, Full-Time)

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About Symosis Security

Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.

The Role

We’re hiring a Full-Time SOC/NOC Manager to lead MSSP service delivery for a high-profile U.S.-based public sector client. You’ll serve as the primary point of contact, manage a global analyst team, and help design and scale managed security operations.

This is a strategic and technical leadership role ideal for someone who thrives in both execution and communication, has experience supporting U.S. time zones (EST/PST), and is eager to leverage AI tools for process automation and continuous improvement.

What You’ll Do

• Serve as the primary client-facing point of contact
• Lead 24x7 SOC/NOC operations with India-based Tier 2 analysts
• Ensure clear and timely communication with internal teams and client stakeholders
• Design and maintain:
• Alert triage workflows and escalation protocols
• Detection and response tuning across leading SIEM and EDR platforms
• Vulnerability management lifecycle and remediation tracking
• Threat intelligence integration and RCA coordination
• Own and report on SLAs, KPIs, and monthly service metrics
• Implement redundancy strategies, shift planning, and documentation standards
• Develop SOPs, training modules, and onboarding playbooks
• Identify automation opportunities and build solutions using AI/ML tooling
• Collaborate across time zones; ensure alignment with U.S. EST/PST client schedules

What We’re Looking For

• 7+ years managing SOC, NOC, or MSSP operations
• Proven ability to lead globally distributed security teams and ensure 24x7 coverage
• Strong familiarity with leading SIEM, EDR, and VM platforms
• Excellent communicator – written, verbal, and presentation
• Experience supporting clients or teams across U.S. time zones (EST/PST)
• Familiarity with NIST CSF, MITRE ATT&CK, and the full incident lifecycle
• Hands-on experience with AI-driven automation (e.g., scripting, ML-based triage, workflow orchestration)
• Experience with public-sector or regulated environments is a strong plus
• Based in India, available full-time, and comfortable working flexible hours

Why Join Symosis?

• Shape the foundation of a fast-growing MSSP practice
• Work directly with executive leadership on strategic initiatives
• Flexible remote work culture and flat reporting structure
• High-impact projects with long-term client partnerships
• Join a technical, AI-driven, and mission-focused team