Social Media Manager

Company Description

piHappiness is an innovative customer feedback management system designed to enhance user experiences. Available on iPad and Android tablets, it allows businesses to create customizable feedback forms, collect responses through in-person or kiosk setups, and analyze feedback through real-time reports and analytics. With its response inbox and actionable insights, piHappiness helps organizations monitor and resolve customer issues swiftly while improving service quality. The platform focuses on empowering businesses to understand and address their customers’ needs effectively.

Role Description

We are seeking a full-time Social Media Manager to join our team on-site at our Hyderabad office. In this role, you will be responsible for developing and executing social media strategies, creating and curating engaging content, and optimizing social media campaigns. You will monitor and analyze social media performance metrics, manage communication with online audiences, and ensure alignment with marketing goals. This role requires creativity, strategic thinking, and excellent communication skills.

Qualifications

• Proficiency in Social Media Marketing and Social Media Optimization (SMO)
• Strong skills in Communication and Writing
• Experience in developing and implementing effective Content Strategies
• Creativity and ability to generate engaging content tailored to various platforms
• Familiarity with social media analytics tools and metrics tracking
• Ability to work collaboratively in an on-site environment
• Bachelor’s degree in Marketing, Communications, or a related field is preferred