Job
Description
Capgemini is currently looking for a director-level executive to fill the role of SME Loan Administration. The ideal candidate should have extensive experience working for financial institutions or banks with knowledge of various financial products, including Funding Markets, Commercial Loan Portfolios, Loan Administration, and Covenant Administration. A solid understanding of Loan Administration systems such as LoanIQ, E-Works, and LoRD is essential for this role. The candidate will act as a referral point for all Section staff, particularly Team Leaders, providing guidance, knowledge, and training as necessary. In this position, you will work closely with the onshore Credit & Limit Control and Loans Administration teams, ensuring strategic planning for the Section's optimal performance. You will drive and deliver strategic initiatives and Transformational projects in collaboration with the Transformation and Innovation office, championing innovation and leading the creation of new ideas for process and productivity improvements. Participation in monthly KAIZEN meetings to improve error rates year-on-year and implementation of Action Plans and Root Cause Analysis post-error are key responsibilities. You will identify Domain knowledge gaps, drive Team Upskilling, and enhance Domain Expertise through internal and external certifications, training, and mentoring of staff. Building collaborative relationships with the Client Organization and serving as a trusted advisor on Process and domain-related matters is crucial. Communication of plans and operating solutions to enhance services for the Client organization, increase functional efficiency, and reduce operational risk is also a significant part of the role. The role involves liaising with internal and external Auditors regarding section processes and controls. Ensuring comprehensive procedural documentation adherence across all key operational processes and maintaining service level agreements across Functional Areas is paramount. Continuous engagement with the Client, evaluation of industry and regulatory changes, strategic thinking to anticipate challenges, and taking proactive steps to address them are essential. Collaboration with various teams internally to develop Loan Administration related offerings for both Commercial and consumer loans is required, ensuring Go-to-Market material and collateral are regularly updated. The ideal candidate should have a minimum of 15-20 years of experience in similar roles managing large operations and diverse teams. Strong communication skills, the ability to establish trust with internal key stakeholders and partners, proactive leadership, influencing, and negotiating skills are necessary. Experience in leading and successfully delivering change and Transformation initiatives for Banking Clients and a profound understanding of general Loans Administration roles and responsibilities with relevant current market knowledge are also important secondary skills for this role.,