Site Reliability Manager

Category DevOps, MuleSoft, Robotics Process Automation/UI

Location Hyderabad, Telangana

Job family Software Engineering

Shift Day

Employee type Regular Full-Time

Duties and Responsibilities:

People Leader Responsibility

Position will manage 5 to 10 engineers both directly and indirectly. The engineers will include Site Reliability Engineers, Observability Engineers, Performance Engineers, DevSecOps Engineers, and others These individuals will vary from entry level to senior titles.

Responsibilities:

• Lead and manage a team of Site Reliability Engineers, providing mentorship, guidance, and support to ensure the team's success.
• Develop and implement strategies for improving system reliability, scalability, and performance.
• Establish and enforce SRE best practices, including monitoring, alerting, error budget tracking, and post-incident reviews.
• Collaborate with software engineering teams to design and implement reliable, scalable, and efficient systems.
• Implement and maintain monitoring and alerting systems to proactively identify and address issues before they impact customers.
• Implement performance engineering processes to ensure reliability of Products, Services, & Platforms.
• Drive automation and tooling efforts to streamline operations and improve efficiency.
• Continuously evaluate and improve our infrastructure, processes, and practices to ensure reliability and scalability.
• Provide technical leadership and guidance on complex engineering projects and initiatives.
• Stay up-to-date with industry trends and emerging technologies in site reliability engineering and cloud computing.
• Other duties as assigned.